客服工程师 Customer Support Engineer
Swisslog China(瑞仕格)
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工 交通/运输/物流
职位信息
- 发布日期:2012-09-07
- 工作地点:上海
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师 自动控制工程师/技术员
职位描述
工作职责:
-负责物料处理设备的安装、调试及验收测试
-物料处理系统移交给客户后,协助系统的试运行
-客户员工培训
-提供客户支持,预防性维护,远程/现场调整维护及系统操作等方面服务
-负责项目调整操作
-负责备件销售
-负责物料处理设备的安装、调试及验收测试
-物料处理系统移交给客户后,协助系统的试运行
-客户员工培训
-提供客户支持,预防性维护,远程/现场调整维护及系统操作等方面服务
-负责项目调整操作
-负责备件销售
-负责现有客户系统的升级,翻新及改造业务销售
岗位要求:
-机械/电气/控制工程及相关专业专科以上毕业
-2年以上工业/加工设备安装、调试,及客服等工作经验,具有丰富的可编程控制器(PLC)知识。
-可独立工作,抗压能力强,时间上能够配合工作要求
-工作积极主动,对客户及团队责任心强
-最好有自动化物料处理系统相关工作经验
-优先考虑有备件销售及/或合同支持等方面经验者
-熟悉计算机操作,熟练使用office办公软件。
-能够配合工作需要在国内或国外出差
-动手能力强
-面试合格者公司提供培训
岗位要求:
-机械/电气/控制工程及相关专业专科以上毕业
-2年以上工业/加工设备安装、调试,及客服等工作经验,具有丰富的可编程控制器(PLC)知识。
-可独立工作,抗压能力强,时间上能够配合工作要求
-工作积极主动,对客户及团队责任心强
-最好有自动化物料处理系统相关工作经验
-优先考虑有备件销售及/或合同支持等方面经验者
-熟悉计算机操作,熟练使用office办公软件。
-能够配合工作需要在国内或国外出差
-动手能力强
-面试合格者公司提供培训
Responsibilities:
-Supervision of the installation, commissioning and acceptance test of material handling equipment
-Support the trial operations of material handling systems after hand-over to customer
-Training of customers staff
Pendition of support services, preventive maintenance services, remote/on site corrective maintenance services and system operations services to the customers.
-Responsible for realization of retrofit projects
-Responsible for sale of spare parts
-Supervision of the installation, commissioning and acceptance test of material handling equipment
-Support the trial operations of material handling systems after hand-over to customer
-Training of customers staff
Pendition of support services, preventive maintenance services, remote/on site corrective maintenance services and system operations services to the customers.
-Responsible for realization of retrofit projects
-Responsible for sale of spare parts
-Responsible for update and sale of custom system
Requirements:
-Diploma holder in Mechanical/Electrical/Controls Engineering or equivalent
Minimum 2 years working experience preferably in installation, commissioning and customer support services of industrial/process equipment with strong knowledge in PLC.
-Independent and able to work under pressure, tight schedule and odd hours
-Must be motivated and proactive with a strong customer and team focus
-Working experience in automated material handling system is an added advantage but not essential
-Preference will be given to those with experience of pursuing the sales of spare parts and/or support contract.
-Proficiency in English and Mandarin is a must(oral & written)
-Computer literate with good knowledge in using Microsoft Office
-Willing to travel both domestically and overseas on short notice
-Strong Hands-on ability
-Training will be provided to the successful candidates
Requirements:
-Diploma holder in Mechanical/Electrical/Controls Engineering or equivalent
Minimum 2 years working experience preferably in installation, commissioning and customer support services of industrial/process equipment with strong knowledge in PLC.
-Independent and able to work under pressure, tight schedule and odd hours
-Must be motivated and proactive with a strong customer and team focus
-Working experience in automated material handling system is an added advantage but not essential
-Preference will be given to those with experience of pursuing the sales of spare parts and/or support contract.
-Proficiency in English and Mandarin is a must(oral & written)
-Computer literate with good knowledge in using Microsoft Office
-Willing to travel both domestically and overseas on short notice
-Strong Hands-on ability
-Training will be provided to the successful candidates
公司介绍
关于瑞仕格
瑞仕格为具有前瞻性思维的医院、仓库及配送中心客户设计、开发、交付一流的自动化物流解决方案,提供从咨询、设计、实施到终身售后服务的一站式系统集成和服务。公司成功的背后是瑞仕格全球的2,500名雇员为50多个国家的客户提供服务。瑞仕格是国际知名智能自动化解决方案提供商KUKA集团的成员。
About Swisslog
Swisslog designs, develops and delivers best-in-class automation solutions for forward-thinking hospitals, warehouses and distribution centers. We offer integrated systems and services from a single source – from consulting to design, implementation and lifetime customer service. Behind the company’s success are 2 500 employees worldwide, supporting customers in more than 50 countries. Swisslog is part of the KUKA Group, a leading global supplier of intelligent automation solutions.
瑞仕格为具有前瞻性思维的医院、仓库及配送中心客户设计、开发、交付一流的自动化物流解决方案,提供从咨询、设计、实施到终身售后服务的一站式系统集成和服务。公司成功的背后是瑞仕格全球的2,500名雇员为50多个国家的客户提供服务。瑞仕格是国际知名智能自动化解决方案提供商KUKA集团的成员。
About Swisslog
Swisslog designs, develops and delivers best-in-class automation solutions for forward-thinking hospitals, warehouses and distribution centers. We offer integrated systems and services from a single source – from consulting to design, implementation and lifetime customer service. Behind the company’s success are 2 500 employees worldwide, supporting customers in more than 50 countries. Swisslog is part of the KUKA Group, a leading global supplier of intelligent automation solutions.
联系方式
- 公司地址:上班地址:上海浦建路76号由由国际广场18楼