上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客户关系经理/主管招聘

Global Study Manager

科文斯医药研发(上海)有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:制药/生物工程

职位信息

  • 发布日期:2017-02-28
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 职位月薪:1千以下/月
  • 职位类别:客户关系经理/主管  

职位描述

职位描述:
? Responsibilities/Duties
1. Key contact for clients; Liaison between Clients, CRO, and Covance
2. Displays leadership to ensure successful interactions between Covance study team members needed to provide seamless study delivery to the client.
3. Provides project management oversight; focusing on key client deliverables through budget, risk, and milestone management.
4. Facilitates communications between Client and extended Covance study team, including Study Design Lead and Regional Study Coordinator.
5. Performs review of SOW to ensure quality implementation of client specifics and requirements.
6. Manages a portfolio of global and local studies with varying complexity.
7. Acts as an ambassador on behalf of the client within Covance CLS and across Covance business units; exemplifies the concept of Signature Client Service through outstanding, personalized customer service skills
8. Ensures that all customer expectations are documented and acted upon in compliance with regulatory requirements
9. Demonstrates through appropriate self organization the ability to manage conflicting priorities and to make difficult decisions
10. Able to act efficiently in an environment with dynamic timelines and priorities
11. Accountable for the implementation, monitoring and reporting of performance metrics
12. Actively participates in Covance CLS development through continuous process improvement, quality and productivity
13. Work with appropriate internal and external personnel to understand the culture and pipeline of assigned clients
14. Demonstrates strong interpersonal and communication skills that will build strong internal and external relationships to ensure deliverables are on time and within budget
15. Displays appropriate self organization and ability to manage conflicting priorities
16. Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date
17. Comply with CCLS Global Project Management strategy
18. Support a culture of continuous improvement, quality and productivity
19. Other duties as assigned
The Global Study Manager I is expected to interact with external clients regularly throughout all duties and responsibilities mentioned above.
? Education/Qualifications
Minimum Required:
?High School Diploma
Preferred:
?University degree in a scientific field
? Experience
Minimum Required:
?6 years related industry experience (education can be substituted for work experience); project management experience in clinical trials would be a strong asset.

职能类别: 客户关系经理/主管

举报 分享

公司介绍

LabCorp是全球顶尖的生命科学公司,科文斯作为LabCorp旗下的药物研发部门,肩负着改善人类健康与生命的共同使命。科文斯的实验室和设施遍布全球,在世界范围内拥有超过26000名员工,卓越的研发能力和强大的人才资源奠定科文斯在医药研发行业的领先地位。截止到2020年,科文斯中国团队共参与了近100个获得上市许可的新药研发,积极支持超过50个免疫肿瘤药物的研发项目,是服务***面的药物研发公司。

欢迎加入科文斯中国团队,我们提供优厚的薪酬、完善的培训以及灵活的办公方式。也请关注“科文斯招聘”微信公众号,通过移动端迅速查询热招职位并投递申请,与我们并肩实现#CovancePotential。

联系方式

  • Email:yuanxin.fang@covance.com
  • 公司地址:地址:span浦东新区伽利略路338号9号楼