上海招聘

Job Description:

1. Respond to live chat service/email/phone inquiries routed to Customer Support; solve customer’s inquiry in time

2. Outreach customers with product information and site navigation in Mandarin.

3. Exercise judgment in the examination, interpretation, and decisions concerning the resolution of problems.

4. Summarize and provide customer feedback to management.

5. Accurately record customer trends using the online tracking tool.

6. Perform related duties as assigned.

*Worker Sub-Type Required: Regular

Time type: Full time

Primary location: Shanghai EOC

eBay (NASDAQ: EBAY) is the world’s most vibrant marketplace for discovering great value and unique selection. eBay connects millions of buyers and sellers around the globe, empowering people and creating opportunity through Connected Commerce. Our vision for commerce is one that is enabled by people, powered by technology and open to everyone. We partner but never compete with our sellers and create stronger connections between buyers and sellers with product experiences that are fast, mobile and secure. As we celebrate our 20th anniversary, we're just as passionate today about connecting buyers and sellers as when we founded the company in 1995. For more information, visit *******************