上海招聘

Summary of Position: 职位简介

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. 在规划、组织、培训和领导方面进行协调和监督，从而在销售、成本、员工稳定性，客人服务和满意度，食品质量，清洁和卫生方面达到既定目标。

Duties & Responsibilities: 职责

? ? Understand completely all policies, procedures, standards, specifications, guidelines and training programs. 完全理解所有政策，程序，标准，培训程序，指导原则。

? ? Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. 确保所有客人感到满意，随时享有友好，及时，高效的服务

? ? Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards. 确保所有食物和产品都根据餐厅菜谱，份额，烹饪和上菜标准准备。

? ? Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. 通过培训员工，建立积极有效的工作氛围以达到公司销售、服务、质量、店面外观和卫生整洁方面的既定目标。

? ? Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. 根据餐厅政策和流程控制现金和其他收入

? ? Make employment and termination decisions. 决定员工录用及辞退

? ? Fill in where needed to ensure guest service standards and efficient operations. 按需提供服务以确保客人服务标准和有效运营。

? ? Continually strive to develop your staff in all areas of managerial and professional development. 不断努力推动属下员工在管理和职业方面的发展。

? ? Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. 准备所有必须的书面资料，包括表格，报告和工作时间表，需条理清晰，递交及时。

? ? Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. 根据餐馆预防性保养流程，亲自检查确保所有设备保持干净，运行良好。

? ? Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. 确保所有收到的产品放入适当的位置，接收送来的产品需符合餐馆收货政策和流程。

? ? Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. 根据餐馆政策，监督和确保员工业绩评定及时完成

? ? Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met. 根据业务需要安排人手，确保所有岗位都有员工在岗，同时确保人力成本在预算范围内

? ? Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. 了解餐馆人事行政政策，对违反公司规定、流程和政策的行为及时公正地采取统一行动。

? ? Fully understand and comply with all national and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. 充分理解并遵循国家和市政府有关餐馆、员工和客人的健康、安全和劳动要求的规定。

? ? Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns. 规划并开展餐馆市场、广告和推广活动和竞赛。

Qualifications: 职位要求

? ? Be at least 21 years of age. 年龄21岁以上

? ? Be able to communicate and understand at least Chinese and English. 能用中文和英语沟通交流

? ? Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions. 了解餐饮服务业，至少有3年大堂服务或助理经理工作经验。

? ? Possess excellent basic math skills and have the ability to operate a cash register or POS system. 具备出色的数学计算能力，能使用收银机或POS机

? ? Be able to work in a standing position for long periods of time (up to 5 hours). 能长时间站立工作（最多5小时）。

? ? Be able to reach, bend, stoop and frequently lift up to 23Kg. 能经常弯腰搬运最多23公斤的货物。

? ? Must have the stamina to work 50 to 60 hours per week. 必须有精力每周工作50-60小时。

We Offer: 我们提供

- A two (2) year contract with a two (2) months probation period. 2年合同含2个月试用期

- A good work environment 良好工作环境

- A six (6) days a week schedule from Tuesday to Sunday (rest on Mondays). Our opening times are from Tuesday to Friday from 5pm to 10pm and Sat-Sun from 10 am to 10pm. 每周工作6天周二至周日(周一休息)。营业时间周二至周五 下午5点至晚10点，周六-周日早10点至晚10点。

- We offer accommodation in the same Property (save time and transportation costs) 我们提供本大楼住宿(节省上下班时间和交通费)

Interested Candidates please send your CV’s together with a picture and an introductory letter to: 有意者请将你带照片的简历和介绍信发到如下地址：

Ms. Guping

HR Manager

CHAI Living Shanghai

Email: gallery@chailiving.com

CHAI Living is an innovative urban living concept that combines the comfort, services, and style of a five-star hotel with uniquely designed living spaces, authentic local life, and an appreciation for local cultural traditions. The CHAI Living concept also offers a tapas & cocktail lounge as well as an art & design gallery