上海招聘

RESPONSIBILITIES:

Ensure that Airport Operations in all areas run smoothly, in a cost effective manner, conforming to safety and security requirements. Ensure customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.

Contributes to the Ground Services strategy at a grass roots level, providing insights into customer demands and operational constraints to delivery.
Ensure that overall airport operations meet QR's standard, policies and procedure, satisfying local and International safety and security standards and conforming to aviation regulatory requirements.
Be visible to ensure that both QR staff and Handling Agent always provide the highest level of service to both customers and colleagues and that they are delivering QR's products and services at a five star level.
Be accountable for managing the station's budget and operating costs, enhancing and protecting revenue without compromising customer's satisfaction, safety and security.
Manage the Handling agent and suppliers to ensure that they deliver services and products as stipulated in the contract and in the performance assessment documents.
Lead, motivate and create an enjoyable working environment that cultivates change and openness within the team; fostering excellent teamwork, a sense of commitment, reliability and accountability; establishing development and succession plans to enrich the team's performance. Recruit staff that can rise to the challenge.
Responsible for the collection of potential bidders for ground handling and other key services at the airport, and for recommendations based on operational and service criteria.

REQUIREMENTS:

Bachelor's Degree or aviation related management qualification.
At least 3 years experience as an airport manager with a major airline.
Minimum 5 years experience within an airline, customer service environment or GHA operations environment including varying supervisory and management roles.
Wide and varied aviation/management training courses attended and skills gained in an airline environment.
Extensive overall knowledge of all areas and the airline / airport operation.
Fluency in written and spoken English.

Qatar Airways:
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
you may access careers of Qatar Airways website at http://careers.qatarairways.com for more positions.