上海 [切换城市] 上海招聘上海客服及技术支持招聘上海客户关系经理/主管招聘

Senior Account Manager

芬美意香料(中国)有限公司

  • 公司规模:500-1000人
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2017-02-10
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:1.5千以下/月
  • 职位类别:客户关系经理/主管  

职位描述

职位描述:
Main Responsibilities:

Individual Accountabilities:
Strategic / external communication:
-Develops sales strategies to satisfy business plan objectives, be keen & sharp on category trends & clients’ business transformation, as well as to maximize sales opportunities via an account plan;
- Provides clients with general and specific information on product concepts; submission documents and presentations.
- Efficient project management to deliver high win rate
- Risk management to minimize the impact

Operational:
- Ensure open communications with marketing & technical department so that customer requirements are appropriately communicated and satisfied; Ensure transparent and effective communication for solutions across different departments, e.g. customer care, supply chain, quality and etc.
- Keep abreast of competitive activities, prices and new business opportunities;
- Issue comprehensive action reports as per clients briefs;
- Defines appropriate GM & PM according to pricing tool directives.

Key Shared Accountabilities:
With Project Coordinator or Commercial Assistant:
- Make sure that all process are in place and working at their best efficiency.
With development team:
- Portfolio Flavor strategy (winning flavors).
Shared with Commercial hierarchy:
- Builds client intimacy via constructive relationship with key customers.
With sales / commercial / regional director:
- Price/Commercial account decisions.
With Finance department:
Monitors AR in close relationship.
With SC :
- Service level agreement with key client for good relationship with the client;
- Makes sure that Safety and Regulatory (PRSA) is applied without compromise on any/all client submissions;
- Manages client complains and deliveries issues.
With Marketing, Technical, Development, Flavorist teams:
- Ensure good knowledge of the industry and do not miss any opportunities.
Shared with enablers:
- Work with legal, corporate compliance etc. on corporate agreements , standards and policies e.g. contractual agreements



Requirements:
Mandatory:
? Minimum 5 year experience with measurable track records in flavor industry or food science field as strong sales account manager
? Integrity, passionate & desire for customer intimacy building
? Strong project management skills
? The candidate must demonstrate an ability to work in virtual network and get things done without line management authority.
? Solid experience in managing project across the value chain (Service level agreements, supply chain projects)
?
Optional:
? Technical background in food science and / or economics but with food science experience

职能类别: 客户关系经理/主管

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公司介绍

芬美意成立于1895年,总部位于瑞士日内瓦,是一家拥有126年历史的私营家族企业。芬美意是一家在香气和风味领域面向企业,从事研究、创意、生产和销售日化香精、食用香精和香原料的公司。芬美意旨在为客户提供卓越的创意配方、广泛和高品质的香原料库、以及专有技术,包括生物技术、微胶囊技术、气味科学和口感修饰技术,以及其他领域的创新技术。截至2021年6月底,芬美意的年营业额为43亿瑞士法郎。

联系方式

  • Email:HR.Recruiting.Firchina@firmenich.com
  • 公司地址:上海市莘庄工业区金都路3901号