Acqua Restaurant Manager 意大利餐厅经理
上海凯宾斯基大酒店
- 公司规模：500-1000人
- 公司性质：合资
- 公司行业：酒店/旅游
职位信息
- 发布日期：2017-02-01
- 工作地点：上海-浦东新区
- 招聘人数：若干人
- 职位月薪：0.8-1万/月
- 职位类别：其他
职位描述
职位描述：
Responsible to Head of Department/ Assistant Head of Department.
Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Ensure that the place of work and surrounding area is kept clean and organised at all times.
Execute and demand the team to execute the highest level of service and set-up standards at all times.
Be knowledgeable of all services and products offered by the hotel.
Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
Set an example in terms of service, products and guidance of the team that reflects the concept.
Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
Organise tastings of daily dishes and new menus.
Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
Perform up selling for all items offered by the department assigned as well as offering alternatives.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Produce reports and analysis of the outlet and present report in the monthly performance meeting.
Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Assist in preparation of the outlet’s budget.
Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
Identify errors and correct them as required during set-up, service and breakdown of operations.
Implement a flexible work schedule based on business patterns.
Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department.
Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
Attend all required trainings as described by the department.
Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
Report incidents that require disciplinary actions immediately to the Head of Department.
Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department.
Constantly improve the product quality by sourcing the best available products.
Support activities and cooperation with the suppliers.
Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
Organise all required outlet specific trainings as described by the department.
Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
Respond to any changes in the department as dictated by the hotel management.
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
Ensure that the opening and closing procedures established for the outlet are followed.
Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
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Responsible to Head of Department/ Assistant Head of Department.
Responsible for Assistant Restaurant / Outlet Manager, Restaurant Supervisor, Restaurant Head Waiter / Waitress, Waiter / Waitress, Host / Hostess, Outlet Cashier.
Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.
Ensure that the place of work and surrounding area is kept clean and organised at all times.
Execute and demand the team to execute the highest level of service and set-up standards at all times.
Be knowledgeable of all services and products offered by the hotel.
Understand thoroughly the concept of the outlet and train all employees of the outlet in regards to the concept.
Set an example in terms of service, products and guidance of the team that reflects the concept.
Actively participate in menu design in cooperation with the outlet Head Chef and Chef Sommelier / Sommelier.
Organise tastings of daily dishes and new menus.
Know the restaurant scene and gastronomic character of the destination and be recognized in the market.
Perform up selling for all items offered by the department assigned as well as offering alternatives.
Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
Produce reports and analysis of the outlet and present report in the monthly performance meeting.
Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
Assist in preparation of the outlet’s budget.
Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
Identify errors and correct them as required during set-up, service and breakdown of operations.
Implement a flexible work schedule based on business patterns.
Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department.
Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
Manage daily or weekly meetings with the kitchen team and fostering team work to constantly develop the restaurant / outlet for more success.
Attend all required trainings as described by the department.
Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
Report incidents that require disciplinary actions immediately to the Head of Department.
Prepare and review outlet’s operations manual updates annually in accordance with the Assistant Head of Department.
Constantly improve the product quality by sourcing the best available products.
Support activities and cooperation with the suppliers.
Monitor and constantly improve quality and guest satisfaction of the outlet with the given tools (Leading Quality Assurance, Customer Satisfaction Survey).
Organise all required outlet specific trainings as described by the department.
Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
Respond to any changes in the department as dictated by the hotel management.
Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
Ensure that the opening and closing procedures established for the outlet are followed.
Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
职能类别： 其他
公司介绍
关于凯宾斯基酒店集团
创建于1897年，凯宾斯基是欧洲历史悠久的奢华酒店集团。优质的个性化服务、卓越的待客之道，辅以旗下各家酒店的专属特色，成为凯宾斯基的文化传统。如今，凯宾斯基酒店集团已经在全球33个国家拥有75家五星级饭店，同时在欧洲、中东、非洲、亚洲和美洲在继续增加新的项目。无论是历史悠久的地标性项目、备受赞誉的城市生活酒店、杰出的度假村，还是极具品质的酒店公寓，每一家酒店让客人充分感受当地文化传统的同时，也能满足其对于品质的期待。凯宾斯基是世界***独立酒店联盟“全球酒店联盟”的发起成员。
关于上海凯宾斯基大酒店
陆家嘴地标 传承欧式奢华 - 上海凯宾斯基大酒店坐落于陆家嘴金融贸易中心核心地带，坐拥黄浦江和上海天际线迷人景致。步行即可前往东方明珠，距离外滩等上海知名地标建筑和景点仅需几分钟车程。
酒店拥有 686 间客房和套房，可饱览开阔江景或都市城景；4家餐厅和2间酒吧提供国际美食和饮品，包括凯宾斯基特有的元素西餐厅、拥有意大利主厨的海蓝餐厅、阿尔贝鲁西班牙餐厅、新天世纪中餐厅、30层全江景新天酒吧以及大堂吧；可容纳720人的无柱大宴会厅和11间会议室可举办各类豪华宴会及为商界精英提供会议服务；位于30层的水疗中心选用大落地窗折射自然光，入夜时分仿佛置身浦江之上。
28层的行政酒廊环景可将沪上浦西和浦东景致尽收眼底，提供早餐、下午茶和落日鸡尾酒专属礼遇；特别设计的行政楼层旋梯极具欧式奢华，同时为行政楼层客人提供私属空间。
如果您热爱服务行业，具有四、五星级酒店相关工作经验及拥有对生活和工作的热情，那么我们期待您加入我们！
上海凯宾斯基大酒店每周公开招聘日
时间：每周二至周四 10：00 -16:00
酒店地址：上海市浦东新区陆家嘴环路1288号（B1 人力资源部）
需携带的材料：
? 1寸照片 ? 简历? 身份证原件及复印件
创建于1897年，凯宾斯基是欧洲历史悠久的奢华酒店集团。优质的个性化服务、卓越的待客之道，辅以旗下各家酒店的专属特色，成为凯宾斯基的文化传统。如今，凯宾斯基酒店集团已经在全球33个国家拥有75家五星级饭店，同时在欧洲、中东、非洲、亚洲和美洲在继续增加新的项目。无论是历史悠久的地标性项目、备受赞誉的城市生活酒店、杰出的度假村，还是极具品质的酒店公寓，每一家酒店让客人充分感受当地文化传统的同时，也能满足其对于品质的期待。凯宾斯基是世界***独立酒店联盟“全球酒店联盟”的发起成员。
关于上海凯宾斯基大酒店
陆家嘴地标 传承欧式奢华 - 上海凯宾斯基大酒店坐落于陆家嘴金融贸易中心核心地带，坐拥黄浦江和上海天际线迷人景致。步行即可前往东方明珠，距离外滩等上海知名地标建筑和景点仅需几分钟车程。
酒店拥有 686 间客房和套房，可饱览开阔江景或都市城景；4家餐厅和2间酒吧提供国际美食和饮品，包括凯宾斯基特有的元素西餐厅、拥有意大利主厨的海蓝餐厅、阿尔贝鲁西班牙餐厅、新天世纪中餐厅、30层全江景新天酒吧以及大堂吧；可容纳720人的无柱大宴会厅和11间会议室可举办各类豪华宴会及为商界精英提供会议服务；位于30层的水疗中心选用大落地窗折射自然光，入夜时分仿佛置身浦江之上。
28层的行政酒廊环景可将沪上浦西和浦东景致尽收眼底，提供早餐、下午茶和落日鸡尾酒专属礼遇；特别设计的行政楼层旋梯极具欧式奢华，同时为行政楼层客人提供私属空间。
如果您热爱服务行业，具有四、五星级酒店相关工作经验及拥有对生活和工作的热情，那么我们期待您加入我们！
上海凯宾斯基大酒店每周公开招聘日
时间：每周二至周四 10：00 -16:00
酒店地址：上海市浦东新区陆家嘴环路1288号（B1 人力资源部）
需携带的材料：
? 1寸照片 ? 简历? 身份证原件及复印件
联系方式
- Email：recruitment.shanghaipudong@kempinski.com
- 公司地址：地址：上海市浦东新区陆家嘴环路1288号（B1 人力资源部）