客服(短期)
加利派包装制品(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2017-01-18
- 工作地点:上海-奉贤区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:本科
- 职位月薪:1元/天
- 职位类别:客服专员/助理
职位描述
职位描述:
工作职责:
1、负责订单处理。In charge of treating with PO
2、与所负责的客户保持良好的沟通。Have good communications with clients.
3、及时回复客户的订单并通知客户及时交货。Timely reply to clients’ PO and inform timely shipment
4、对交期的变化和订单的变化及时反馈给客户。Make quick feedbacks to clients for the changes of deliveries and PO.
5、负责周、月KPI报告和预算。In charge of the weekly and monthly KPI report and turnover calculation
6 催促计划部,QC,生产部按时完成订单 Push Planning, QC, Production to deliver on time
7 与研发部和新产品团队一起负责新产品以确保按时交货。Take care of new product with R&D and new product team to ensure delivery on time.
8、上级安排的其他工作。Other works assigned by superior.
9. 客户的需求变化在确认后即时通知内部调整 Any changes on demand must be informed internal relative dept timely after confirm back to client
10. 产品配件的采购通知与跟踪,Inform planning team to do purchasing application in SAP, confirm and follow delivery planning of accessories fed back by purchasing dept
任职资格:
教育背景/Education background:
◆管理类专业本科及以上学历 College degree and educated in business management or related major.
经 验/Experience:
◆4年以上外企客户服务经验 4 years experience of customer service in foreign enterprises.
技能技巧/Technical Skills:
◆良好的中英文沟通能力及人际交往能力。Good communication skill of Chinese and English;
◆良好的客户服务意识。Good customer service consciousness for clients.
◆熟练掌握公司各类业务 Familiar with all kinds of business operations of the company.
◆熟练运用办公软件。Proficient in working with office software.
态 度/Attitude:
◆较强的责任心与服务意识。With strong sense of responsibility and service consciousness.
◆具有团队合作精神。Have good sense of team spirit.
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工作职责:
1、负责订单处理。In charge of treating with PO
2、与所负责的客户保持良好的沟通。Have good communications with clients.
3、及时回复客户的订单并通知客户及时交货。Timely reply to clients’ PO and inform timely shipment
4、对交期的变化和订单的变化及时反馈给客户。Make quick feedbacks to clients for the changes of deliveries and PO.
5、负责周、月KPI报告和预算。In charge of the weekly and monthly KPI report and turnover calculation
6 催促计划部,QC,生产部按时完成订单 Push Planning, QC, Production to deliver on time
7 与研发部和新产品团队一起负责新产品以确保按时交货。Take care of new product with R&D and new product team to ensure delivery on time.
8、上级安排的其他工作。Other works assigned by superior.
9. 客户的需求变化在确认后即时通知内部调整 Any changes on demand must be informed internal relative dept timely after confirm back to client
10. 产品配件的采购通知与跟踪,Inform planning team to do purchasing application in SAP, confirm and follow delivery planning of accessories fed back by purchasing dept
任职资格:
教育背景/Education background:
◆管理类专业本科及以上学历 College degree and educated in business management or related major.
经 验/Experience:
◆4年以上外企客户服务经验 4 years experience of customer service in foreign enterprises.
技能技巧/Technical Skills:
◆良好的中英文沟通能力及人际交往能力。Good communication skill of Chinese and English;
◆良好的客户服务意识。Good customer service consciousness for clients.
◆熟练掌握公司各类业务 Familiar with all kinds of business operations of the company.
◆熟练运用办公软件。Proficient in working with office software.
态 度/Attitude:
◆较强的责任心与服务意识。With strong sense of responsibility and service consciousness.
◆具有团队合作精神。Have good sense of team spirit.
职能类别: 客服专员/助理
公司介绍
QUALIPAC is a wholly-owned subsidiary of French Pochet Group in China. It began to enter the China market in 1995. QUALIPAC Shanghai is located in the core area of " The Oriental Beauty Vally" in Fengxian District. It is one of the leaders in product design, development and production of high-end cosmetics, skincare and perfume plastic packaging industry. Our products cover skin care cans, powder boxes and perfume covers, etc. Qualipac provides services to many well-known customers in China and abroad, such as LVMH, Estee Lauder, Chanel, Coty, L'Oreal, Amway, MaryKay, NUXE, Shanghai jahwa, PECHOIN, JALA and INOHERB, etc.
QUALIPAC will always adhere to the concept of customer first, and strive to provide our customers with the highest quality products and services with rigorous product development, exquisite production technology, strict production management and pragmatic working attitude.
加利派(中国)系法国宝诗集团在华全资子公司,1995年开始进入中国市场。加利派上海塑料工厂位于上海奉贤"东方美谷”核心区域,是高端彩妆、护肤和香水塑料包装行业产品设计,开发和生产的领导者之一。我们的产品涵盖护肤罐盖,粉盒以及香水盖等。加利派公司为众多国内外知名客户提供服务,如LVMH、雅诗兰黛、香奈儿、科蒂、欧莱雅、安利、玫琳凯、欧树、上海家化、百雀羚、伽蓝和相宜本草等。
加利派(中国)全体员工将一如既往秉承客户至上的理念,以严谨的产品开发、精湛的生产技术、严格的生产管理和务实的工作态度,竭力为我们的客户提供最优质的产品和服务。
QUALIPAC will always adhere to the concept of customer first, and strive to provide our customers with the highest quality products and services with rigorous product development, exquisite production technology, strict production management and pragmatic working attitude.
加利派(中国)系法国宝诗集团在华全资子公司,1995年开始进入中国市场。加利派上海塑料工厂位于上海奉贤"东方美谷”核心区域,是高端彩妆、护肤和香水塑料包装行业产品设计,开发和生产的领导者之一。我们的产品涵盖护肤罐盖,粉盒以及香水盖等。加利派公司为众多国内外知名客户提供服务,如LVMH、雅诗兰黛、香奈儿、科蒂、欧莱雅、安利、玫琳凯、欧树、上海家化、百雀羚、伽蓝和相宜本草等。
加利派(中国)全体员工将一如既往秉承客户至上的理念,以严谨的产品开发、精湛的生产技术、严格的生产管理和务实的工作态度,竭力为我们的客户提供最优质的产品和服务。
联系方式
- 公司地址:地址:span上海奉贤区人杰路123号