上海招聘

职位描述：

Principal Responsibilities:
1.Help to provide end to end services to Consumer Banking (CB) in new product development & system projects/enhancements

2.Help to carry out PDLC activities to meet user requirement & expectation
·Gather user requirement & make analytical recommendation
·Coordinate & negotiate with various parties including IT, branch, operation unit, control unit to provide end to end solution for product/system rollout
·Conduct system development/enhancement testing
·Prepare documentation including user requirement request, test plan, implementation plan etc
·Recommend solution to outstanding issues or risks
·Escalate problems, if any
·Monitor tasks timeliness & overall schedule
·Look after System rollout
·Perform post implementation review & gather user feedback for Improvement

3. Provide branch support
·Provide daily necessary support to branch frontend users, including teller, RM, TCM and so on;
·Provide daily necessary support to backend team, including product team, T&D, BOS regarding enquires, solution discussion and so on;

4. Help to take care of the Product systems performance, recommend solution to improve reliability, efficiency & control

5. Help to strengthen the system & to enhance system features in meeting group policies on compliance & control

6. Act as user representative to

Improve Production system control, productivity & efficiency
Investigate & recommend overall remedial action for production error


Education and Relevant Experience:
University graduate majoring in business administration, statistics, operational research or computer science.
· Over 5 years support experience in banking area
· Familiar with banking core-banking system, cash management system, account opening system, FX exchange system, regulatory reporting system or CRM (customer relationship management)
· Preferably with project management experience & skill
· Knowledge on banking policies, operation procedures, risk control requirement prevailing laws/regulations andcompliance standard
· Good understanding on the system applications and preferably with some technical knowledge

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