上海招聘

职位描述：
Responsible For 职责范围
Managing and controlling the profitable development of dealers within Sales Region(s), in relation to
used vehicle sale metrics & ensuring the Approved Pre-owned Vehicle Programme standards are
adhered to.
管理和控制销售区域内经销商的业务发展，包括二手车销售指标，及确保认证二手车计划标准得以遵守。
Escalation of concerns, customer complaints and/or any aspect deemed to detrimental to the processes,
practices, and products.
对于客户投诉及/或任何被视为不利于过程、实践和产品的方面进行持续关注并逐级上报。

Key Responsibilities 关键职责
1. Programme roll-out on dealer network
在经销商网络中推广认证二手车项目计划
? Support to implement approved pre-owned programme roll-out execution plan.
? 协助实施认证二手车项目推广执行计划。
? Guide dealers' preparations for pre-owned business launch e.g. pre-owned team recruitment, operational
process set-up, vehicle preparation…
? 指导经销商开展二手车业务的准备工作，如团队招聘，操作流程建立，车辆配备及展示等。
? Travel as necessary to potential/applicant pre-owned dealers for programme introduction, convincing and
follow-up.
? 需出差，为潜在的/已申请的经销商做项目介绍、达成项目签约及后续跟进。
2. Dealer Pre-owned Business Management
经销商二手车业务管理
? Travel as necessary to guide regional dealers for business operation, onsite consultation, further
accelerate the knowledge transfer and implementation of approved pre-owned standard& process and
trade-in business.
? 需出差，指导区域经销商的业务操作、现场咨询、进一步加快经销商对二手车知识的认知，及实现认证二
手车标准、流程和以旧换新业务。
? Understanding and making diagnosis of dealers when they confront actual challenges and difficulties on
business operation, behave as “Hub and spoke” structure with all departments, partners and agencies,
providing solution and consultation to dealers.
? 了解和诊断经销商在业务运作中遇到的现实挑战和困难，以“中心辐射”的结构与所有部门，合作伙伴和
机构协作，为经销商提供解决方案和咨询服务。
? Define business targets of dealers, keep tracking and evaluate dealer performance, generate and monitor
dealers to implement action plans for performance improvement with necessary follow up and on-going
support.
? 制定经销商业务目标，持续跟踪和评估经销商的表现，编制及监督经销商实施行动计划以改进其业绩，并
给予持续的支持。
? Periodical dealer visits to make sure dealer’s pre-owned business in compliance with the defined process
and standard and support dealers to achieve key KPIs.
? 定期拜访经销商，以确保其二手车业务遵循既定的流程、标准，并协助经销商达成关键KPI。
? Guide and monitor dealer pre-owned marketing activities including pre-owned event, marketing campaign
and on-line marketing activities. Ensure pre-owned dealer marketing meet standard.
? 指导并监督经销商开展二手车市场活动，包括线上/线下营销活动，确保其符合标准。
? Track the local information & trends of industry, competition and market environment for decision making
on regional strategy and tactics making.
? 跟踪当地市场信息和行业趋势，竞争和市场环境，为区域战略和战术的决策提供支持。
3. Dealer Performance Improvement
经销商业绩表现改进
? Guide and review dealers’ pre-owned report, KPI and audit result, make action plans accordingly.
? 指导并审核经销商的二手车报告、KPI和审计结果，制定相应的行动计划。
? Analysis of dealer metrics Identification and recommendation of best practice.
? 分析经销商业绩指标设定并给予***的实践建议。

Skills & Attributes 能力及特点
? Excellent verbal and written communication skills, English is a plus
? 优秀的书面和口头表达能力，英语优秀者尤佳
? Self-Starter
? 积极主动
? Outstanding relationship management and networking skills with the ability to establish credibility,
influence senior managers and build strong commercial relationships
? 杰出的关系管理和人际交往能力，能够建立信誉、影响高级管理人员并与其建立稳固的商业关系
? Strong organisational and planning skills including, the ability to work on a range of projects/tasks and to
be able to establish priorities so that results are delivered and deadlines are met
? 较强的组织和计划能力，如在处理多项目/任务时，有能力建立优先次序，从而在最后期限前完成交付
? Enthusiastic, flexible, resilient and capable of using own initiative
? 热情、灵活、有韧性，积极主动
? High standard of personal presentation and the ability to present to all levels
? 较强的表达能力，并有能力向不同水平的人群进行演示
? Ability to collect, collate, understand and evaluate information including financial data with good attention
to detail
? 有收集、整理、理解和评估数据的能力，包括财务数据，关注细节

Qualifications & Experience 资格及经验
? Good general education – degree/equivalent and/or relevant career experience
? 本科及以上学历，具有相关工作经验
? Driving licence (full and clean is desirable)
? 持有驾照（需完整、清晰）
? Minimum of 3-6 years in a field sales role would be advantageous
? 至少3-6年一线销售经验
? Ability to demonstrate a proactive, professional and customer focused approach to managing existing
customers
? 在管理现有客户时，能展现出积极，专业和以客户为中心
? Experience of preparing presentations and presenting to a senior level audience
? 具有面向高水平人群演示的经验
? Good understanding of the Motor Industry and/or Dealer knowledge
? 了解汽车行业和/或汽车行业经销商
? High level of computer literacy/IT skills, including the ability to effectively use MS Office Packages (i.e.
Word, Excel, PowerPoint)
? 具备较强的计算机知识/技能，熟练使用MS Office产品（尤其是Word、Excel和PowerPoint）
? Ability to work within a small team environment, managing high workload and supporting the work of other
team members
? 能适应小型团队工作环境，能在高负荷环境下管理并给予其他团队成员以支持
? Experience of territory management and visit cycle planning
? 有区域管理经验及周期性拜访计划的管理经验。 举报 分享

AmTrust Financial Services, Inc (“AmTrust”), headquartered in New York City, is a multinational insurance holding company, which through its insurance carriers offers specialty property and casualty insurance products, including workers' compensation, commercial automobile and general liability, extended service and warranty coverage. The AmTrust Group is A-rated by A.M. Best and AmTrust is publicly traded on NASDAQ.

AmTrust provides products and services internationally through its wholly owned subsidiary companies, headed up by Car Care Plan (Holdings) Limited (“the Car Care Plan Group”). The Car Care Plan Group includes Shanghai First Response Service Co. Ltd. (上海悦道汽车服务有限公司) (“SFR”) which operates in the China market.