上海 [切换城市] 上海招聘

Customer Service

德国万曼医疗器械有限公司上海代表处

  • 公司规模:少于50人
  • 公司性质:外企代表处
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2016-12-20
  • 工作地点:上海-长宁区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:大专
  • 语言要求:英语 良好
  • 职位月薪:6000-7999/月
  • 职位类别:客服专员/助理  

职位描述

职位描述:
Function & Responsibilities
- Communicate with the distributors, including quotation, ordering, service, payment and delivery arrangement.
- Communicate with end users regarding the service requested or any other problem.
- Communicate with WMHH customer service team regarding pricing, ordering and shipment, payment, quality and any other issues.
- Communicate, Manage and control import agent for logistic, documentation, payment issue.
- Provide a regularly report, including sales report, cash flow report (payment control), delivery report, etc.
- Stock management, including demo device, spare parts, build up a systematic work flow, from receiving, storing, categorizing and delivery.
- Monitor and control the stock level for the spare parts and build up the defective analysis report monthly.
- Control and manage the agreement with the distributors.
- Support technical service, and manage the workflow from complain until the problem resolved, including the defective device delivery.
- Tender documentation support and other documentation support.

Qualifications

Education
- Bachelor degree
- Major in logistics management, foreign trade, business management and related majors.

Experience
- Minimum 2 years working experiences in same function; Experience in medical device business is a plus.
- Ability to work successfully under pressure and in a time constrained environment.

Capabilities
- Professional business ethics
- Good communication skills and good personal relationship skills
- Good team player
- Good PC skills at excel、word and Powerpoint
- Self motivated, can work independently
- Well organized, proactive, initiative, analytics, time management skills
- Good English in both speaking and writing
- Customer focus, result driven/quality oriented, open minded, ability to handle multi-tasks

职能类别: 客服专员/助理

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公司介绍

德国万曼医疗器械有限公司历史追溯至1874年,最初坐落于德国Ludwigshafen。公司致力于在通气治疗、睡眠诊断和睡眠治疗等重要医疗领域为医生与患者提供最高品质的医疗设备与系统解决方案。

万曼产品卓越的品质源于130多年的宝贵经验、充满激情的员工以及我们对自己产品的深刻理解。我们心中始终牢记患者和医生的利益,为他们研发经济实用、贴近需求、治疗范围更广的医疗产品和系统解决方案。

Founded in 1874 as a precision mechanics company in Ludwigshafen, Weinmann Gerte für Medizin GmbH + Co. KG develop, produce and market diagnostic and therapeutic system solutions of the highest quality.

partner for life – We promise reliability and the best possible quality. Our pledge is backed by more than 130 years of experience, highly motivated staff members and our close contact with customers and users. We create innovative, economical and customized products for valid diagnoses and a broad therapy spectrum for the benefit of patient, doctor and cost carrier.

联系方式

  • Email:y.weng@weinmann.cn
  • 公司地址:上班地址:上海市延安西路1538号怡德大厦B座1楼