上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

售后服务工程师 / 技师

生恩(上海)贸易有限公司

  • 公司规模:少于50人
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2017-04-24
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:8000-10000/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Position: Field Service Engineer / Technician

The Field Service Engineer ("FSE") has responsibility for on-site installation and maintenance of company products. The FSE will be the primary initial after-sale contact with customers. The FSE will train customers, provide feedback on any issues and recommend potential improvements. The FSE will be expected to communicate technical information to technical and non-technical contacts and capture their feedback on related issues. The FSE will work fairly autonomously to assist customers in installation and service of various products and provide customer feedback. A professional attitude along with excellent verbal and written communication skills are necessary.

Responsibilities

? Oversees integration of products at customer sites
? Conducts tests to ensure product is working correctly
? Trains customers
? Troubleshoots installation problems
? Works closely with development, production and product management teams to continually improve products and practices
? Updates documentation of installations and specifications, maintains technical and customer documents
? Frequent travelling is required in mainland China

Requirements

? Education: BSc in Engineering or experienced technician
? Mechanically included with controls experience
? Experience: 5-10 years in commissioning, or installation of related equipment
? Experience with troubleshooting electro mechanical systems with embedded control systems
? Experience with CAN BUS is an asset
? Well organized, strong problem solving skills, and attentive to detail
? Customer service focus
? Excellent verbal and written communication skills in English and Mandarin
? Ability to work effectively and professionally with various personalities and skill levels
? Ability to work under pressure in a dynamic setting
? Ability to travel for extended periods (1-2 months)

职能类别: 售前/售后技术支持工程师

关键字: 售后工程师

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公司介绍

SHENG Enterprises is a leading China & Israel based Business Development, Investment Banking and Corporate Finance advisory firm.
Based in Shanghai, Shenzhen, Wuxi, and Tel-Aviv, SHENG leverages its wide business network in both countries for its clients’ objectives in the Chinese and Israeli markets. SHENG is a member of BDO Ziv Haft group in Israel, a part of the BDO Global Network, the world's fifth largest accounting firm.
SHENG's experienced team, together with its network of associates in China and in Israel, utilizes its market understanding, professionalism, and strong networking to provide its clients a professional and efficient package of services (“one stop shop”) to meet their requirements and needs while working towards and from the Chinese and Israeli markets.
Main Scope of Services:
SHENG provides a range of professional services which are tailor made to each client’s needs:
Investment Banking & Corporate Financing: M&A Activity; Cross Border Investment Banking; Fund and Debt Raising; JV and Strategic Alliances Advisory; Technology Transfer; Negotiation Escorting; etc.

Cross Boarder Technology Cooperation: SHENG utilizes its wide networks for screening and matching Chinese and foreign companies for cross border technology investments, including: Licensing Technology, R&D Cooperation Projects, Establishing Joint Ventures; and M&A (partial or full acquisition of the company/technology by the Chinese entity).
Business Development: Introduction of Foreign Companies and Products to China; Locating and Managing Distribution Networks; Establishing Cross Boarder Business Partnerships; Owner Representation, etc.
Our Subsidiaries & Offices:
Shanghai Headquarters - Established in 2002, SHENG offices in Shanghai serve as the company's international headquarters.
Shenzhen SHENG Holdings Consulting Co. Ltd. - Established in 2014 with the support of the Economy, Trade and Information Commission of Shenzhen
Municipality, with the aim of promoting Shenzhen – Israel technological cooperation, on various sectors and cooperation paths.
Wuxi SHENG Holdings CBTI Co. Ltd. - Established in 2011 with support of the Wuxi municipal government, Binhu district government and Shanshui Cheng (K-Park) administration. The Wuxi based team is targeting the development of Wuxi – Israel technological cooperation.
Suzhou SHENG Holdings Management Consulting Co., Ltd. - Established in 2015 with the support of the Science and Technology Bureau of Suzhou Municipality, with the aim of promoting Suzhou – Israel technological cooperation, on various sectors and cooperation paths.
Tel-Aviv - The Tel-Aviv team serves as the bridge between the Israeli & International clients and China operation, as well as the technology cooperation matching center.

联系方式

  • 公司地址:地址:span上海市南京东路61号