上海招聘

岗位职责：

1. 商务中心行政客服部的日常运营和管理；

2. 亲和力高，形象气质好。负责电话接听，接收客户来函及收发快递，并及时予以回复（要求使用客户服务礼仪），做好相关工作跟进、回访；

3. 与客户之间保持良好的沟通、协作关系；做好关键客户的商务客户接待和服务；

4. 熟悉公司服务设施的位置和行政商务经营特色，以及提供各类行政商务服务和物业收费；

5. 完成客服经理、主管分配的各项工作，并对商务中心进行监督及有效管理，遇事及时知会相关部门；

6、熟悉各项业务，对客户的各项合理需求进行有效处理；

岗位要求：

1.有良好的英语基础；

2.具有五星级酒店行政商务服务或客服接待工作经验者优先；

3.熟练操作计算机，能自如使用办公软件；

4.具有责任心和团队意识，良好的沟通协调及独立管理能力；

5.工作认真仔细，有耐心，具有亲和力；

6.愿意接受工作调剂者优先（淮海中路、新天地、外滩、静安寺）CBD地段。

WHY JOIN US
Arcc Holdings is at the forefront of premium lifestyle led concepts through three complementary lines of businesses: Work, Live, Play. We develop, own and manage an internationally award-winning ecosystem of iconic lifestyle concepts, business, hospitality and real estate portfolios across Asia
 
Welcome to our world of career opportunity
 
Our success to date, is driven through our greatest assets, our employees. We are committed to developing each employee to his or her full potential in the field they are most passionate and skilled. Through an engaging culture which inspires creativity and innovation, we invite you to explore career opportunities with us and be part of the driving force behind one of Asia’s fastest growing hospitality and real estate lifestyle brands.