上海招聘

职位描述：
Key Focus (Key elements that distinguish the role)

Manage outstanding customer accounts to define and resolve issues to drive ongoing reductions in Corporate Past Dues through problem resolution and process improvements

Accountability (Results achieved which earn reward)
? Manage customer past dues for ongoing reduction of regional % past dues performance
? Reduction of customer accounts with balances in excess of 90 days
? Prepare, analyze, develop and maintain Weekly and Month-End reports for Management
? Collaboration with internal and external auditors for data, reports, and follow-up on questions and issues
? Special projects with select customers to resolve issues & define solutions
? Recommend and implement process improvements to address chronic payable problems
? Process monthly reconciliation for Journal entry for inter-company trade receivables
? Management recommendations on write down of account balances when deemed un-collectable
? Quarterly review of customers with contractual payment discounts to verify those earned versus taken

Responsibilities (Activities done by this role)
? Generate and manage aging reports for daily follow-up on customer accounts to identify issues, working with appropriate internal (Customer Service, Pricing, and Sales) and external (Customers) resources to resolve and facilitate customer payment
? Follow-up with customers for payment status information, working with the customer to provide documentation to resolve outstanding payments.
? Document and resolve payment discrepancies as incidents in the Feedback system
? Ongoing documentation of account status in Albemarle’s Enterprise Software system (SAP)
? Clear offsets to balance customer accounts
? Stage credit memos when short payments have been made by the customer
? Communicate relevant information and concerns to Treasury on financial status based on contact with the customer
? Collaborate with Cash Applications for correct application of payments received
? Escalation of chronic payment issues to Management
? Work with customers to convert from manual to electronic payments

Key Competencies
? Fluency in English and Korean; Japanese language knowledge is a plus
? College or university degree; Finance is advantageous
? 1-2 years of similar experience is advantageous
? Good IT skills (MS Office, SAP experience is an advantage)
? Excellent problem solving skills; use rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; looks beyond the obvious and doesn’t stop at the first answers
? Outstanding communication skills: can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
? Costumer focused attitude; meet or exceed costumers expectations (internal/external), establishes and maintains effective relationships with customers and gains their trust and respect
? Good organization and time management skills; can orchestrate multiple activities at once to accomplish a goal, arranges information and files in a useful manner, concentrates his/her efforts on the more important priorities
? Self-development skills: he/she is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches.
? Supportive and team worker 举报 分享

Albemarle Corporation, headquartered in Charlotte, North Carolina, is a premier specialty chemicals company with leading positions in attractive end markets around the world. With a broad customer reach and diverse end markets, Albemarle develops, manufactures and markets technologically advanced and high value added products, including lithium and lithium compounds, bromine and derivatives and catalysts used in a wide range of applications including consumer electronics, flame retardants, metal processing, plastics, contemporary and alternative transportation vehicles, refining, pharmaceuticals, agriculture, construction and custom chemistry services.
Albemarle is focused on delivering differentiated, performance-based technologies that deliver innovative and sustainable solutions to its customers. The Company employs approximately 5,400 people and serves customers in approximately 100 countries.
Albemarle is a global supplier of specialty chemicals that benefit the world in which we all live. As a neighbor to the world, we also feel it is our responsibility to address diverse social and environmental issues, and we are committed to improving our ability to make a positive contribution to society at large.
In China, Albemarle has offices or plants in Beijing, Sichuan, Jiangxi , Dalian, Shandong, and Shanghai is the headquarter of Asia Pacific area. In Dalian, there is a shared service center.