上海招聘

职位描述：

工作职责：

- 负责制作并提交各类日常服务报告 （媒体监测报告）；
- 作为日常客户直接联络人，积极维护客户关系；
- 了解及把控客户需求，并将需求传达给内部流程；
- 负责报告及相关服务质量监控，及客户投诉处理；
- 协助客服主管做好客户合同续约及二次销售工作。


职位要求：
- 专科及以上学历，具备很强的自我学习能力；
- 具备客户服务意识，抗压能力强；
- 细心、踏实、有很强的责任心；
- 优秀的计算机和办公室软件操作（word, excel, ppt）；
- 良好的沟通能力、学习能力；
- 2年及以上工作经验，具有公关、广告及传播等行业经验者优先考虑。

- 欢迎优秀的应届毕业生！

Check us out

The Isentia story

Twitter: @isentia

LinkedIn: Isentia
If media matters to you, our Isentia Blog is a must read.

上班地点：上海市恒丰路568号恒汇国际大厦
公司网址：www.isentia.com.cn
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Isentia is the Asia-Pacific region's leading media intelligence company, providing clients the tools and insight to discover and highlight what's happened for them and what can shape their future in the media landscape
Our 1,100+ employees across 15 countries filter information from over 10,000 print, radio and television media outlets and over 250 million online conversations per month. We provide over 6,000 clients with information, analysis 24/7/365.
Our services help drive smarter decisions by enabling clients to make sense of the issues that drive the traditional and social media agenda, manage media relationships effectively, track and analyse issues of interest across all media.
We offer an opportunity to work with a great team of talented, innovative and passionate people across the Asia-Pacific and access to our innovative search technology, comprehensive coverage and expert research. We also offer competitive salary and a heap of benefits like discounted private health insurance, free fruit at work, free flu shots and great social events.
Check us out
The Isentia story ：https://www.youtube.com/watch?v=bCzRuV7k2aM
Twitter: @isentia
LinkedIn: Isentia
If media matters to you, our Isentia blog（http://www.isentia.com/blog） is a must read.