上海招聘

职位描述：
Position Title: Hotel Account Manager
Department: Hotel Solutions
Location: Shanghai, China

KEY ACCOUNTABILITIES :
- Support to Hotel Partners:
a. First level contact with existing hotel partners:
a) Support of hotel partners in general questions, i.e. system related enquiries via telephone, fax and email
b) telephone, training

b. Hotel contents optimization and quality check regularly both in English and native language, number of photos, hotel review, etc
c. Support Hotel partners by updating the information via HMD, i.e. rate loading, price change via HSA3, pictures uploading, etc
d. Entry of all activities / changes (rates and information) into the internal memo in the Hotel Master Data
 
- Reporting and Administration:
a. Consolidate “Hot Recommendation Hotels” & promotion hotel list for HOHC’s approval
b. Update monthly “New Opening + New Online” hotel list and circulate to related Dept.
c. Internal office supplier
d. Support in organization of trade show and trade events

- Internal customer support
Assist FIT quality Mgr. and hotel partner in case of any No-go, customer complaints and claim


QUALIFICATIONS:
- College or university degree or above
- Skilled at clearly conveying information through telephone and WebEx
- Communicate effectively in writing as appropriate for the needs of the hotel partners
- Proficient English in writing and speaking
- Good communication and presentation skills
- Knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques
- Using basic computer hardware and software (e.g. word, excl, internet browsers, etc.)
- 3+ years in sales & marketing, preferably with experience in hospitality industry
- Experience with MNCs in China and Asia Pacific region 举报 分享

About the HRS Group

The HRS Group combines the hotel portal HRS, the holiday home portal HRS Holidays, the online reservation service HOTEL DE and the Alps portal Tiscover. More than 850,000 accommodationsin 190 countries and over 400,000 holiday homes and apartments in Europe are already integrated into the portals. Under the brand of “HRS Global Hotel Solutions”, the company also offers further services specifically for global enterprises. In addition to professional hotel procurement and negotiations of special rates with hotels, HRS optimises the cashless and paperless payment of hotel stays as well as the automated invoice processing. Solutions for meeting and group bookings through a standardised online booking tool complete the offer for companies. Among its customers are 27 of the DAX 30 Companies as well as numerous global players of the Fortune 500 Companies, including Google, China Mobile, Hitachi, Huawei, Alibaba and Panasonic.

The continuously expanding group of companies has more than 1,500 employees in 34 offices worldwide, among them Shanghai, Tokyo, Singapore, Paris, London, Mumbai, Sao Paulo and New York. The HRS Group’s headquarters are located in Cologne.

You can easily apply for any vacancy via the ‘Apply Now’ button on the job page on the career page (jobs.hrs.de) by providing few personal details and your CV. As soon as you have successfully submitted your application you will get an application confirmation from HRS. If there are no current vacancies matching your experience or interest, we recommend to regularly check for new roles as we do have new vacancies coming up throughout the year.