Objectives:

- Manage the relationship with clients for all issues except technical questions. Make sure that clients are satisfied by the services provided by the company.

Duties & Responsibilities:

Client relationship

- Contact the clients to understand their needs or inquiry of company’s services and work with different teams to meet the needs of the clients

- Contact the clients to know the test or inspection orders for certain period to give an idea of workload to other teams

- Contact the clients to know their feedback of our services (technical questions, services, prices, complaints…)

- Collect market information and to monitor the clients’ orientation

- Prepare client year tender, forecast and project status analysis

- Extend business from all channels

- Bridge the relationship between sales and CRM

- Good relationship with client from all positions

- Manage the relation between technical team and clients

- Receive and reply the test inquiry from different kinds of clients (local or overseas)

- Collect test information from clients and arrange offer preparation

- Collect technical information from test supervisors and/or experts to prepare the offers

- Provide all needed data to coordination team to prepare the simple offers

- Issue the test offers

- Provide test offer to clients and get clients’ confirmation and/or payment

- Match in BISTRA the incoming samples and offers when applicable

- Contact clients for test samples and documents

- Review the clients contract conditions before transferring to test team

- Issue from BISTRA the cover sheets for testing folders

- Create the paper folders for test team

- Provide the history of the folders to technical team

- Record in BISTRA the fees for subcontracted tests

- Keep the clients informed of the test result and work closely with the test team to prepare the regular test status follow up for clients

- Develop the business with their clients

- Receive and reply the inspection inquiry from different kinds of clients (local or overseas)

- Collect inspection application from clients and arrange offer preparation

- Provide inspection offer to clients and get clients’ confirmation and/or payment

- Coordinate on the inspection schedule according to the client’s expectation and adjust with client if necessary

- Communicate the relevant problems that inspectors meets during inspection to clients and get relevant instruction or confirmation

- Keep the clients informed of the inspection result and work closely with the test team to prepare the regular inspection status follow up for clients

- Participate to client’s meeting

- Support the management to prepare weekly forecast of the test and inspection activity

- Send invoices regularly to clients

- Support Financial team to collect payment

- Attend to exhibition fairs, if needed

- Follow the internal quality system of LCIE China

- Adhere to BV CPS quality requirements

Marketing

- Collect marketing information (competitive intelligence) with all kinds of methods.

- Take part in expos, which company setting booth and walk in other professional expos to present and hand out our leaflets.

- Compose marketing analysis report to manager.

Report and database management

- Write weekly and monthly report to key account manager.

- Input and maintain the vendor database.

Cross-selling and others

- Join tighter with other lines to explore new marketing and vendors to promote BVCPS services.

- Cross-selling meeting and marketing activities.

Skills and Requirements:

- Good presentation skills as well as communication and organization;

- Good sense of information collecting; make sales plan and implement;

- Proficiency in office software and English.

- Adaptable to different cultures

- Possess good knowledge of sales, e/e testing criteria, the industry as well as the company's product & service.

- Clearly understand the company's branding & marketing mix.

- Customer focused, Energetic and willing to work overtime.

- Proactive and flexible; willingness to travel extensively;

- Keen for new experience, responsibility & accountability.

- Able to get on with others & be a team-player.

法国国际检验局 (Bureau Veritas) (简称BV)是一家具有国际领导地位的检验、认证、咨询及工程质量控制机构。在质量、健康、安全、环境（QHSE）以及社会道德责任（SA）方面为客户提供业界领先的认证、检测、评估、培训及咨询服务。
公司成立于1828年，总部设在法国，其服务网络遍布全球140个国家和地区的600多个办事处及实验室，工作人员超过22000人，为全球超过280，000家客户提供专业而优质的服务。
作为BV的独资子公司之一， BV LCIE China主要为国内外客户提供民用电器产品测试及验货的专业咨询服务。伴随公司业务的快速发展，我司期待优秀的您的加入。
Bureau Veritas, founded in 1828, headquartered in Paris, is an international group with a core business of conformity assessment, applied in the areas of quality, health, safety, environment and social responsibility. The mission of Bureau Veritas consists in inspecting, verifying or certifying assets as well as projects, products and systems.
Bureau Veritas is present in many markets such as marine, construction, industry, energy, consumer goods, transport and services by serving over 280,000 worldwide with business presence in 140 countries. In 2006, Bureau Veritas reached a total revenue of Euro1.85 billion. In China, Bureau Veritas has over 4000 employees and serves more than 3000 clients from 30 offices and laboratories. (for more information, please visit:
www.bureauveritas.com; www.bureauveritas.cn )

BV LCIE China is a wholly-owned subsidiary of Bureau Veritas. It provides professional services to companies working with application of electricity and electronics. Its clients include manufacturers of consumer products, distributor and importers. BV LCIE China is specialized in safety and EMC testing, Inspection, Certification, Training and Expertise of consumer electrical products.

BV LCIE China now includes 7 offices: Shanghai, Guangzhou, Shenzhen, Xiamen, Niongbo, Yongkang and Wenzhou

To copy with our strong business growth in China, we are looking for motivated high caliber talents to join our BV LCIE China family.


Pls do add Job Code in the subject of your application email. 请申请者务必
在邮件主题中表明所申请之职位代码。