顺德招聘

1、大专以上学历，英语需要良好的读写能力；
2、两年以上客服及相关工作经验；
3、热情有礼、态度亲切，有责任心与团队合作精神。

Detail-oriented team player who is a strong communicator. The Customer Service Representative II handles a variety of tasks simultaneously in a high volume call center in an expeditious, calm, organized and decisive manner. The individual should be an independent worker, able to problem solve quickly with a general supervision. Additionally, the candidate must have the ability to work well with Laird''s cross functional team based environment.


Create world class customer service through excellent account management
Escalation of web site process and service issues in a timely and consistent manner
Meet customer expectations through effective communication via phone and email
Interact with manufacturing to prioritize orders and with other areas of discipline to identify and solve problems pertaining to sales, service and delivery
Coordinate with appropriate groups all special requirements to include product configuration, testing and shipment dates for orders
Proactively communicate any changes in commitment to distribution and/or dealers
Work with other departments to successfully resolve customer issues in a timely fashion
Determine the best plan for each client, up-selling, cross-selling and overcoming objections
Provide high touch customer service for a high tech product by building and maintaining client relationships and following departmental processes
Investigates/resolves common problems. Promotes company products/services
Assesses basic needs of customer and suggests alternative products/services
Resolves product/service problems
Manage customer quotation, order, delivery, AR, customer complain etc.
Required Skills:
Clear and thorough understanding of World Class Customer Service
Ability to create a "cared for" customer atmosphere
Demonstrates sound business judgment and decision making
Excellent verbal and written communication and problem solving skills
Strong business correspondence skills
Thorough understanding of Internet technologies including browser basics.
Team player with positive attitude
Computer competencies including: MS Outlook, Word, and Excel
Ability to develop creative solutions to customer service issues
Ability to present the product and the company in a professional manner
Fluently in English reading and writing abilit

莱尔德科技（Laird Technologies）为无线和其他高级电子装置设计和制造定制的高技术性能产品。莱尔德科技拥有全球领先的产品和服务，专业设计和供应电磁干扰屏蔽产品（EMI）、导热产品、机械驱动系统、信号完整性部件和无线天线解决方案，以及无线电频率（RF）模块和系统。为客户专门定制的产品应用于电子行业的各个方面，包括手机、电信、数据传输和信息技术、汽车、航空航天、家用电器、医疗和工业市场。

作为莱尔德集团控股公司（Laird PLC）的子公司，莱尔德科技（Laird Technologies）注册于美国的特拉华州，通过并购一些世界领先的电磁干扰屏蔽产品（EMI）、导热产品和无线天线产品的品牌而形成今天的规模。我们的优势在于旗下公司的成功，如APM、Bavaria Elektronik、Instrument Specialties、R&F Products、BMI、Magnes、Orcus、Warth、Thermagon、Centurion、Cateron、Melcor、RecepTec、Antenex、Steward、Supercool、Aerocomm, Cushcraft、M2Sys以及最近的Ezurio。公司总部位于美国密苏里州圣路易斯，在美国、中国、捷克共和国、德国、香港、印度、日本、韩国、马来西亚、墨西哥、新加坡、瑞典、台湾和英国均设有制造工厂、销售、工程设计和研发中心。

莱尔德科技（Laird Technologies）的持续增长是由于我们不断努力,通过我们的提供卓越的价值产品，并努力成为最快和最好的合作伙伴。这种承诺适用于我们所有的员工及客户。
我们承诺：
尊重员工，并遵守业务所在国家的所有法律要求的人事政策。
以诚信、正直及职业道德为原则，处理与客户、供应商及员工之间的关系和事务。
在执行有关健康、安全和环保的所有行业标准的同时，为全球所有员工提供一个安全的工作环境。


斯特华（佛山）磁材有限公司成立于2003年，于2006年12月加入莱尔德科技集团。位于佛山市顺德区，是北亚地区的生产制造基地，我们在华的服务客户主要包括惠普、IBM、佳能、Dell、Delphi等大型跨国公司。

公司实行五天工作制，并为员工提供优厚的福利待遇，包括购买各项保险、提供有薪年假、提供上下班交通班车、年终双薪及年终特别奖金等，现由于我们在华业务的迅速发展，特诚邀所述精英人士加盟。

坐车方式：外地人员乘车至顺德大良汽车总站。由大良汽车总站乘坐3路公车(龙眼方向)至富兴路站下,回走10米即可;如果赶时间,您也可以乘坐出租车,车费约10元;为了您的安全,请您不要乘坐摩托车.

提醒:顺德公交车不报站,请您务必询问司机,以免坐过了.