三亚 [切换城市] 三亚招聘三亚交通运输服务招聘三亚地勤人员招聘

Airport Customer Services Officer (客户服务员)

香港港龙航空有限公司三亚代表处

  • 公司规模:少于50人
  • 公司性质:外企代表处
  • 公司行业:交通/运输/物流  航天/航空

职位信息

  • 发布日期:2013-05-25
  • 工作地点:三亚
  • 招聘人数:1
  • 学历要求:本科
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:地勤人员  

职位描述

Job Description
-Perform daily function to ensure that the landside and airside operation run smoothly;

-Perform and monitor ramp operations and baggage handling;

-Provide excellent service to all customers in efficient and professional manner;

-Assist duty supervisor to monitor overall counter situation and gate operation during daily operation;

-Handle flight arrival and any tight connect case;

-Well manage the flight disruption & irregularity in an effective manner. Proactively coordinate with other carriers to ensure that passengers are well cared and assisted when need;

-Conduct the pre-flight briefing and ensure that handling agnets deliver services and products at KA/CX's required standard;

-Monitor and prepare Handling Agent performance record;

-Be familiar with MPO/ oneworld customer benefits and provide a high standard of global services to customers of KA/CX and oneworld partner ailines;

-Foster excellent teamwork with KA team mambers and with Handling Agents colleagues;

-Liaise and maintain good working relations with CIQ and other parties to ensure smooth operation;

-Support cargo services operation.



General Requirements

-College degree or above;

-Can work independently, willing to face challenges and work under pressure;

-Detail and accuracy oriented;

-Strong interpersonal communication and negotiation skills;

-Good team player;

-Good time management and multi-tasking ability;

-Strong command of spoken and written Putonghua and English. CET-6 or above is preferred;

-Computer literacy;

-Strong sense of responsibility;

-Sales oriented;

-Excellent phone manner;

-Experience in ailines's reservation and ticketing is a plus;

-Willing to work extended hours.



Application procedure

Please quote the position applied and send your application letter with Full Resume and recent photo and PRESENT and EXPECTED SALARY by email to the address: celia.wu@dragonair.com .

Hong Kong Dragon Airlines Limited is an Equal Opportunities Employer. All applicants will be treated in strict confidence and only be used for recruitment related purpose. Applicants who are not invited for interviews within 6 weeks may consider their applications unsuccessful in this instance and all application details will be destroyed. Once employment is confirmed, employment contract and personnel file will be arrangeed through Haikou FESCO.

公司介绍

「寰宇一家」联属成员的港龙航空,为国泰航空集团的一员,是一家以香港为基地的国际航空公司。港龙航空于一九八五年成立,采用十六架空中巴士A330-300客机、六架空中巴士A321客机、十架空中巴士A320客机、三架波音747-200/-300货机及四架747-400波音改装货机,提供客运和货运服务。港龙航空的客运和全货运服务网路遍及亚太地区共三十三个航点,其中二十个位于中国内地。
港龙航空每周提供超过四百班航班前往中国内地,为旅客提供优质的航空服务。凭着其广阔的内地航空网络、频密的班次,以及在内地营运航班服务的丰富经验,港龙航空已连续六年在Skytrax研究机构的旅客调查中,获选为「中国地区最佳航空公司」。
为旅客提供优质服务是港龙航空坚守的承诺。港龙航空拥有极富国际经验的机组人员,而机舱服务员亦以专业精神,糅合亚洲传统的待客之道,为旅客带来舒适惬意的飞行体验。舒适的机舱环境、精心挑选的餐饮膳食、多元化的机上娱乐节目,以及无微不至的服务,均旨在为旅客提供世界级水平的航空服务。

联系方式

  • Email:celia.wu@dragonair.com
  • 公司地址:海南省 三亚市 亚龙湾 三亚亚龙湾华宇度假酒店百花谷商业中心二层E210室
  • 邮政编码:572000