CSR
上海猎英人才服务有限公司
- 公司规模:少于50人
- 公司性质:民营公司
- 公司行业:中介服务
职位信息
- 发布日期:2015-06-30
- 工作地点:北京-顺义区
- 招聘人数:1
- 工作经验:1年
- 学历要求:本科
- 语言要求:英语
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术)
职位描述
This position ensures complete customer satisfaction by providing end to end commercial services, such as order entry, order processing, payment collection and support service logistics and etc. to customers. And summarize related sales data
Responsibilities:
-Identify & respond to customer inquires. Provide a client focused first point of contact to answer customer inquires, process customer orders.
-Process orders for domestic customer and enter order into King Dee and Navision system . Ensure the accuracy of order entry and changes;
-File orders/request according to guidelines/policy;
-Set order priorities according to revenue needs, customer needs and special sales situation;
-Proactively communicate order confirmations/changes to customer and as well as Buyer
-Be knowledgeable about products to answer customer enquiries.
-Coordinate between customer, supply chain and sales team to ensure the success order proceed and product on time delivery;
- Clarify detailed collection info so that Finance team could reverse related AR record;
- Collect and summarize sales data according to sales team’s requirement;
-Various other duties as requested by the department manager
Qualifications:
-College degree, majored in Business administration, Biology, supply chain, or international trade; International trade and supply chain degree will be preferred;
-Above 2 year relevant experience.
-Detail - oriented and well organized.
-Rich knowledge with contract terms, conditions, Logistics, business and international trade
-Good communication and teamwork skills with customers, keep "customer satisfaction" as a guiding factor;
-English communication skills both in written and oral
-Good computer skills, proficient with ERP system such as King Dee, Navision E1, SAP, etc.
Email:yummi.yao@eagleconsulting.cn
Responsibilities:
-Identify & respond to customer inquires. Provide a client focused first point of contact to answer customer inquires, process customer orders.
-Process orders for domestic customer and enter order into King Dee and Navision system . Ensure the accuracy of order entry and changes;
-File orders/request according to guidelines/policy;
-Set order priorities according to revenue needs, customer needs and special sales situation;
-Proactively communicate order confirmations/changes to customer and as well as Buyer
-Be knowledgeable about products to answer customer enquiries.
-Coordinate between customer, supply chain and sales team to ensure the success order proceed and product on time delivery;
- Clarify detailed collection info so that Finance team could reverse related AR record;
- Collect and summarize sales data according to sales team’s requirement;
-Various other duties as requested by the department manager
Qualifications:
-College degree, majored in Business administration, Biology, supply chain, or international trade; International trade and supply chain degree will be preferred;
-Above 2 year relevant experience.
-Detail - oriented and well organized.
-Rich knowledge with contract terms, conditions, Logistics, business and international trade
-Good communication and teamwork skills with customers, keep "customer satisfaction" as a guiding factor;
-English communication skills both in written and oral
-Good computer skills, proficient with ERP system such as King Dee, Navision E1, SAP, etc.
Email:yummi.yao@eagleconsulting.cn
公司介绍
We are a boutique staff selection firm specialized in automotive, electrical/electronics, chemical, mechanical, engineering sectors. Our consultants and researchers all possess active track record in the staff selection business. We have continuously and successfully served multinational and sizeable local enterprises for their recruitment needs.
Our market positioning is clear that we are good at identifying middle level management and professional staff. We believe that a strong middle level is the key of business sustainability and development for all companies. Our years of experience in the staff selection industry give us thorough understanding on how to match the needs of employers and the advantages of candidates. We provide “no-frills” while focused services that is time and cost effective to both employers and ourselves.
We are in association with Recruit Holdings; a Hong Kong listed company that operates ***************, a leading recruitment portal in Shanghai. The shared resources enable us to access to a broader spectrum of candidates.
Our market positioning is clear that we are good at identifying middle level management and professional staff. We believe that a strong middle level is the key of business sustainability and development for all companies. Our years of experience in the staff selection industry give us thorough understanding on how to match the needs of employers and the advantages of candidates. We provide “no-frills” while focused services that is time and cost effective to both employers and ourselves.
We are in association with Recruit Holdings; a Hong Kong listed company that operates ***************, a leading recruitment portal in Shanghai. The shared resources enable us to access to a broader spectrum of candidates.
联系方式
- Email:dan.zhu@eagleconsulting.cn
- 公司地址:天津市市区