七台河招聘

Key Responsibilities

• Assist customers with their inquiries and concerns in English via phone, chat, or email;
• Communicate effectively with customers, showing empathy and patience;
• Work as a part of a high-performing team, supporting and helping colleagues and your Team Lead as required;
• Advocate the Trip.com culture both internally and externally;
• Assist with ad hoc projects assigned by Team Leads / Supervisors.

Requirements

• Proficiency in both verbal and written English;
• Have a passion for helping and supporting others. You gain a sense of fulfilment from saving someone’s day;
• Able to work in shifts (morning, day, afternoon, and night), as well as during weekends and public holidays;
• Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
• Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.

Trip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and services, through aggregation of comprehensive travel-related information and resources, and an advanced transaction platform consisting of mobile apps, Internet websites, and 24/7 customer service centers. Founded in 1999 and listed on Nasdaq in 2003, Trip.com Group has become one of the largest travel companies in the world in terms of gross merchandise value.
携程集团（纳斯达克股票代码：TCOM）是一家领先的在线旅游服务提供商，旗下品牌包括Tirp.com，携程，天巡和去哪儿。携程集团能够整合复杂的旅游相关信息并通过其先进的移动端app，网站以及24小时无间断的免费客户服务中心提供旅游产品预订和服务，帮助商务和休闲游用户获取信息，降低成本。携程集团自1999年成立、2003年纳斯达克上市以来发展迅速，已经成为全球***的旅游服务提供商之一。