黔南招聘

职位描述：
THE ROLE
The Online English Instructor is a call center based position responsible for facilitating a class with students enrolled in China, and in the case of online encounters, providing detailed feedback on the individual student performance and giving an assessment. The Online English Instructor will work under the supervision of a senior teacher or supervisor and must be amenable to flexible scheduling throughout the year including working evenings, weekends and over holiday periods. The Online English Instructor will also be responsible for logging any student complaints or particular special needs cases that arise during classes for communication with the corresponding China-based center so that WSE China staff can effectively intervene with the student.

EDUCATION AND EXPERIENCE
? College Degree or above preferred.
? Must have at least one year online English teaching experience
? Teaching experience strongly preferred, especially related to language teaching
? CELTA, TEFL or ESL Certified

SKILL, KNOWLEDGE AND ABILITIES
? Ability to work in a target driven environment
? Experience with Windows operating system and Microsoft Office Suite
? Experience with video conferencing platforms preferred
? Ability to work within a strict framework to ensure class resources are used efficiently
? Ability to understand the needs of the students and how to communicate the student specific terminology to them in a non-technical manner
? Ability to communicate at a high level of English proficiency to all students
? Ability to deliver highest level of customer service
? Must be pleasant and outgoing
? Ability to remain even-tempered when a student is dissatisfied
? Ability to multitask
? Good organizational skills
? Demonstrated ability to acquire new skills quickly
? Basic and demonstrable knowledge of teaching techniques, especially language-related teaching
? Able to work flexible hours as requested by Wall Street English
? Attend monthly meetings and professional development trainings up to 5-hours a month. 举报 分享

Concentrix（纳斯达克股票代码：CNXC）是一家领先的科技型全球商业服务公司，专门为包括超过95家全球财富500强客户，和超过90家全球颠覆性高增长客户在内的全球品牌，提供客户参与提升和业务绩效改善服务。每一天，我们来自全球6大洲、40多个国家的员工都在交付优质的客户体验，帮助客户公司更好地与消费者建立连接。

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