青岛 [切换城市] 青岛招聘

Spa Manager

悦榕酒店管理(北京)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:酒店/旅游  房地产

职位信息

  • 发布日期:2016-11-05
  • 工作地点:杭州-西湖区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语 熟练 普通话 熟练
  • 职位月薪:15000-19999/月
  • 职位类别:其他  

职位描述

职位描述:
Job Description
Operational
1. Ensure through effective supervision that all services offered at the SPA are carried out with utmost professionalism, efficiency and courtesy on daily operations.
2. Oversee, supervise and monitor all facets of daily operations in SPA.
3. Maintaining safety standards, maintenance and cleanliness in all the SPA areas are key functions.
4. Participate and assist in the development of Job Description manuals for each division.
5. Interview, hire, train, supervise and evaluate all supervisors and associate of respective disision.
6. Ensure all guests and visitors to SPA leave with a pleasant experience.
7. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.
8. Maintain and enhance government bodies through effective communication and public relations skills.
9. Conduct inspection tours of the facilities.
10. Ensure facility is clean and well maintained at all times.
11. Assist subordinates in all parts of Spa during peak periods and during shortage of manpower.
12. Maintain and promote an atmosphere of tranquility and peace in Spa areas at all times.
FINANCIAL
1. Participate and assist in the preparation of Annual Department Budget.
2. Ensure that expenses are in line, or below, with Department's Operational Budget and that costs are strictly controlled.
3. Introduce improvements and adjustment to ensure the facility is cost-effective and profitable.
4. Responsible and accountable for the overall Profit & Loss of the outlets.
ASSOCIATE RELATIONS
1. Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.
2. Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.
3. Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.
4. Ensure that all associates have a complete understanding of the Spa policies and procedures, rules and regulations.
5. Conduct orientation program and training courses for new associates and regular "refresher" courses for existing associates.
6. Conduct periodical evaluation of associates' performance and take appropriate corrective measures for improvements.
7. Interview new associates in liaison with Spa's Human Resources Department.
8. Propose associates' annual vacation and schedule Public Holidays off-in-lieu during off-peak periods.
9. Ensure that the facility is adequately man during peak periods and at all times.
10. Take appropriate disciplinary action against offenders who repeatedly violate company's rules and regulations, and policies and procedures.

职能类别: 其他

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公司介绍

 悦榕集团(Banyan Tree)的企业宗旨是在延承亚洲传统与保护环境的大前提之下,发展并管理高档的豪华酒店与度假村。
 悦榕集团首家旗舰度假酒店(普吉岛悦榕庄)自1994年建立以来,在亚洲奢华度假酒店市场中便占有重要的一席之位。一路走来,我们在全球20多个国家50多个地区经营管理逾40个奢华酒店度假村,68间特色SPA,66间悦榕阁精品店,以及2个高尔夫球场和多项旅游地产。
 
 
悦榕在中国的产业包括仁安悦榕庄,丽江悦榕庄,三亚悦榕庄和杭州悦榕庄等。我们始终秉承、传递和打造高端,私密,特色的旅游度假体验,并成为行业内知名的***度假酒店及度假村的开发商、管理商和运营商。随着业务发展,公司面向社会招聘如下人员加盟悦榕集团,关于公司详情,欢迎参考公司网站 。工作一至两年后有派往海外工作的机会。
 

随着业务发展,公司面向社会招聘如下人员加盟悦榕集团,关于公司详情,欢迎参考公司网站 www.banyantree.com, www.angsana.com

联系方式

  • Email:kiwid.zhang@banyantree.com
  • 公司地址:上班地址:上海市黄浦区蒙自路763号丰盛创建大厦25楼