青岛招聘

This position is concerned with the efficient and professional service of food and beverages within the

Restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and Stock control. Direct supervision of team member is necessary, while ensuring that all guests receive optimum Service in accordance with the standards, policies and procedures of DT by Hilton Shenyang.

餐厅主管/领班的职位要求能够提供专业快捷的服务。通过成及库存控制来获得计划盈利。直接督导员工的工作，通过遵守餐厅和 本酒店的规章制度以确保为客人提供符合 标准的完美服务。

1. To maintain a high customer service focus by approaching your job with the customers always in mind.

在整个工作过程中，始终保持高度的客户服务意识。

2. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

保持积极的工作态度，做好本职工作，并且主动解决问题，能够始终清晰的与客人或同事进行交流。

3. To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.

能够提出对酒店的运作及环境有益的意见或建议。

4. To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.

能够积极的向客人及供应商推荐酒店的服务及设施。

5. To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

在工作过程中能够做好本职工作，保证自己及其他人的安全。

6. Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.

熟悉掌握菜单及饮料单上的内容，并可以详细的给客人做出解释。

7. Understand dietary requirements and offer appropriate suggestions.

了解健康食品的要求，并可以给出适当的建议。

8. In consultation with the Manager, agreeing and implementing actions to make improvements to customer service.

与经理商讨，并做到如何提高对客服务意识，达成一致标准并采取相应的行动。

9. By completing checklist in product knowledge.

能够达到产品知识的要求。

10. Be able to make suggestions on the menu that might suit guests of different nationalities.

可以根据客人不同的国籍推荐菜单上的食品。

11. By knowing menu items of all other outlets to recommend guests to other outlets.

了解其他餐厅的菜肴，以便向客人推荐。

Situated in the new Chengyang economic zone of Qingdao city in the east coast province of Shandong, this hotel offers the ideal base for business or leisure. The eight-level contemporary hotel is just six kilometers from the international airport and close to the scenic old town where world-famous Tsingtao beer is brewed.

青岛鑫江希尔顿逸林酒店雄踞山东省青岛市城阳区，交通便捷，距青岛国际机场仅6公里，并邻近中外闻名的青岛啤酒城。酒店楼高八层，设计时尚，是商务休闲的最佳选择。

The hotel features 320 spacious guestrooms and 24 luxurious suites, along with extensive dining, convention and recreation facilities, and provides easy access to a wide range of sightseeing and leisure activities. All this is packaged with the warm hospitality that is the trademark of all Doubletree by Hilton hotels, epitomized by the warm chocolate chip cookie presented to each guest at check-in. It’s a taste sensation!

酒店共有320间宽敞舒适的客房和24间豪华套房，还备有餐厅、会议及休闲中心，并且邻近名胜景点和休闲胜地。希尔顿逸林酒店的宗旨是热情好客，每次宾客入住时，酒店都会奉上驰名的巧克力曲奇，让您体验宾至如归的舒适感受。