Data Service Dept Director
上海泱林企业管理咨询有限公司
- 公司规模:少于50人
- 公司性质:合资
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2014-08-17
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:8-9年
- 学历要求:本科
- 语言要求:英语熟练
日语 - 职位月薪:50000及以上
- 职位类别:生物工程/生物制药
职位描述
Responsibilities:
Lead a large team of Data Manager, PV Specialist, and Drug Safety Specialist in China.
Responsible for daily operations including capturing of key metrics like volumes, capacity, quality and work allocation
Responsible for ensuring adherence to service level agreements w.r.t operational deliverables
Responsible for communication between key stakeholders
Responsible for people management
Responsible for Leading regular operational meetings
Responsible for setting benchmarks and implementing continuous improvement activities
Responsible for Identifying potential concerns of key stakeholders, timely escalation and resolution of issues
Responsible for Cases processing activities including but not limited to Case receipt, Book in, Full Data entry including coding, assessment and e/paper filing for reportable and non- reportable cases
Assisting in hiring and on-boarding of new members and ensuring timelines for ramp up are met
Assisting Delivery Manager in project management activities like capacity planning
Requirements:
At least 8 years of prior experience in Case processing area of Drug Safety (GVP), or Data Management, or PV
Good verbal and written communication skills in Japanese and English
Good interpersonal skills and leadership qualities
Basic Computer skills including MS Office Suite and email
Ability to manage Onsite-Offshore delivery team
Ability to manage client relationship
Ability to prioritize work and work against tight deadlines
Service excellence oriented with orientation to customer satisfaction
Lead a large team of Data Manager, PV Specialist, and Drug Safety Specialist in China.
Responsible for daily operations including capturing of key metrics like volumes, capacity, quality and work allocation
Responsible for ensuring adherence to service level agreements w.r.t operational deliverables
Responsible for communication between key stakeholders
Responsible for people management
Responsible for Leading regular operational meetings
Responsible for setting benchmarks and implementing continuous improvement activities
Responsible for Identifying potential concerns of key stakeholders, timely escalation and resolution of issues
Responsible for Cases processing activities including but not limited to Case receipt, Book in, Full Data entry including coding, assessment and e/paper filing for reportable and non- reportable cases
Assisting in hiring and on-boarding of new members and ensuring timelines for ramp up are met
Assisting Delivery Manager in project management activities like capacity planning
Requirements:
At least 8 years of prior experience in Case processing area of Drug Safety (GVP), or Data Management, or PV
Good verbal and written communication skills in Japanese and English
Good interpersonal skills and leadership qualities
Basic Computer skills including MS Office Suite and email
Ability to manage Onsite-Offshore delivery team
Ability to manage client relationship
Ability to prioritize work and work against tight deadlines
Service excellence oriented with orientation to customer satisfaction
公司介绍
成立于2004,泱林是医药研究,医疗器械和化工领域的专业咨询公司。
联系方式
- Email:ayang@kernelresources.com.cn
- 公司地址:绿地汇中心A座