青岛 [切换城市] 青岛招聘青岛客服及技术支持招聘青岛客服专员/助理(非技术)招聘

客服专员

麦格理国际地产咨询(上海)有限公司

  • 公司规模:5000-10000人
  • 公司性质:民营公司
  • 公司行业:房地产开发

职位信息

  • 发布日期:2014-08-08
  • 工作地点:青岛
  • 招聘人数:1
  • 工作经验:1年
  • 学历要求:大专
  • 职位月薪:面议
  • 职位类别:客服专员/助理(非技术)  

职位描述

年龄限定:28~40岁之间。
性 别:不限。
教育程度:大学专科以上学历。
身体状况:健康,无残疾、无传染病。
语言要求:中文表述、书写流利,较强的沟通能力。
工作经验:1年以上同等岗位工作经验。
专业知识:沟通、投诉处理技巧;消费者权益保护法。

岗位说明:
1.向物业管理处客服经理负责,严格执行管理处的各项规定和制度,并积极向客服经理提供自己合理有效的建议,协助做好员工监督、检查、考核工作;
2.配合提供促销活动商户信息;
3.热情接待顾客,回答顾客的咨询;处理顾客投诉;
4.为顾客广播寻人、寻物;
5.负责电话的接听和记录,特别是顾客的建议要及时反馈处理意见;
6.保持服务台的清洁工作;
7.负责一些促销活动的奖品和赠品的收货,盘点,发放等工作。

公司介绍

Macquarie Funds Group (MFG) is Macquarie Group's funds management business. MFG is a full-service asset manager, offering a diverse range of capabilities and products including infrastructure and real asset management, securities investment management and structured access to funds, equity-based products and alternative assets. The group had $A324 billion in assets under management as at 31 March 2012.
MFG has been managing assets for institutional and retail investors since 1980 in Australia and 1929 in the US, through a predecessor firm of Delaware Investments. MFG has global reach, with a team of approximately 1,400 staff in Australia, Asia, Europe, the UK and the US.
MFG has the following business divisions:
?    Macquarie Investment Management
?    Macquarie Infrastructure and Real Assets (MIRA)
?    Macquarie Specialised Investment Solutions
MIRA currently manages a PRC entity (Owner) which in turn owns a shopping centre in Qingdao. A Chief Property Manager for the shopping centre is being sought.
We are looking for an experienced and highly professional Leasing Manager to join the team.