青岛招聘

年龄：28~45岁之间。
性 别：不限。
教育程度：大学专科以上学历。
身体状况：健康，无残疾、无传染病。
语言要求：中文表述、书写流利，较强的沟通能力。
工作经验：2年以上商业项目同等岗位工作经验。
专业知识：沟通、投诉处理技巧；消费者权益保护法。

岗位说明：
1.制定完善商场顾客服务流程及相关细则；
2.编制部门年度费用预算、年度及月度工作计划，并组织实施；
3.对入场经营的所有商铺，在售前、售中、售后的商品质量、服务质量和商品价格进行监督、检查、管理与服务；
4.参与重大投诉案件的处理和跟踪，处理投诉处理助理无法完成的案件，控制事态的发展；
5.对顾客投诉案件进行分析，为售后、售前的管理决策提供建议和方案；
6.参与咨询导购工作；
7.对本部门的所有相关广告策划促销活动、费用、资产及其他方面做统一的安排；
8.配合招商部门做好入场厂商的商品准入和撤场审核工作，订制季度、月度监督检查计划，会同物业主管开展对经营现场商品质量与服务质量的理性检查，对发现存在的问题及时组织整改。
9.配合工商、质检等各级行政职能部门对商场监督检查和依法管理；
10.在职责范围内同外界保持业务联系，与消协、质检、工商、物价、新闻等职能部门保持密切联系；
11.负责开展重大节日前的团体购物和重要关系户、客户拜访工作；
12.完成上级领导交付的工作。

Macquarie Funds Group (MFG) is Macquarie Group's funds management business. MFG is a full-service asset manager, offering a diverse range of capabilities and products including infrastructure and real asset management, securities investment management and structured access to funds, equity-based products and alternative assets. The group had $A324 billion in assets under management as at 31 March 2012.
MFG has been managing assets for institutional and retail investors since 1980 in Australia and 1929 in the US, through a predecessor firm of Delaware Investments. MFG has global reach, with a team of approximately 1,400 staff in Australia, Asia, Europe, the UK and the US.
MFG has the following business divisions:
?    Macquarie Investment Management
?    Macquarie Infrastructure and Real Assets (MIRA)
?    Macquarie Specialised Investment Solutions
MIRA currently manages a PRC entity (Owner) which in turn owns a shopping centre in Qingdao. A Chief Property Manager for the shopping centre is being sought.
We are looking for an experienced and highly professional Leasing Manager to join the team.