青岛招聘

Scope of Role:

· Monitoring all branch operation related processing and liaison between customers and Hub Centre to deliver efficient CMS, Trade and related financial services to clients.


Key Responsibilities/Challenges:

· Manage day to day running of Trade and CMS products processing, guided by the dept operating instructions, guidelines, policies, regulatory requirements and standard set
· Ensure consistent delivery of high quality Trade service and Cash Management service to all customers (internal and external)through meeting or exceeding customer expectation guided by the SLA, efficiency/accuracy standards and good business process/judge.　
· To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
· To ensure all Trade and CMS related internal and external return submitted before deadline with accuracy at Branch Level.
· To supervise and manage direct reports in respect of deployment of resources and work priorities.
· Establish the efficient organization in Operations team to support the business development and risk control. Ensure the proper duty segregation and task assignment in the team.
· Manage operation risk and compliance risk to ensure compliance to both of the local regulatory and bank internal requirements/ policies. Ensure proper controls are in place for daily and exceptions processing.
· Monitor reconciliation of statements of related Nostro, Sundry and Suspense accounts and ensure all related outstanding items have been followed up.
· Support the Head, WB Services, North China to control the team cost / expense within the budget, reduce the overtime and the irregular workload and improve the productivities.
· Ensure money laundering related requirements are incorporated into procedure;
· Cascade money laundering related information to unit staff.
· Help vet suspicious money laundering cases, where necessary , before sending them to Country Money Laundering Prevention Officer.
· Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
· Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
· Set up job rotation plan, annual leave plan, backup plan, succession plan, capacity plan and enforce implementation.
· Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
· Build and update WBO BCP plan and test periodically.
· To work closely with Trade and CMS Heads ensure that all related products training in place to all staffs
· Carry out the initiatives launched by the management team to improve the image of WBO.
· To be duly support & coordinate of WBO related projects and some Bank’s projects
· To be ready for arrangement received from Branch Manager for branch admin and WB Operation related work.
· To identify opportunities and drive cross selling of the Bank’s products with Sales.


Qualifications & Skills

· Strong relationship building skills to anchor relationships with internal and external stakeholders, including management of the Bank, staff at all levels, key customers, at the Branch level.
· Good knowledge of the WB Operation policy, procedures, as well as PRC legal and regulatory requirements.
· Excellent communications, presentation skills.
· Solid leadership qualities to motivate the team.
· Strategic thinking together with basic financial skills.
· Good command of Putonghua (including written Chinese) and English.



Other then the above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time.
员工需遵循由其直属经理所指派的除上述工作职责外的任何工作内容和任务。
Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.
请注意以上工作范围和职责描述将于每年订立年度工作目标时进行回顾，并由直属经理和员工于必要时进行修订和达成一致。

  
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