大堂吧领班
青岛浮山三阳置业有限公司中心假日酒店
- 公司规模：150-500人
- 公司性质：合资(欧美)
- 公司行业：酒店/旅游
职位信息
- 发布日期：2014-05-31
- 工作地点：青岛
- 招聘人数：2
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位月薪：面议
- 职位类别：其他
职位描述
· Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor.
周到的为客人服务，并尽可能解决客人的投诉，向上级领导报告所有事件。
· Ensure all the staffs to carry out the task according to the SOP.
确保员工按照标准与程序完成任务。
· Comply with the hotel specific, guidelines of Holiday inn Guests Satisfaction Index. The incumbent will initiate systems and procedures to meet and when possible exceed guest’s expectations.
遵守酒店的规章制度及假日酒店令客人满意计划，推广相关系统的程序知识以尽可能的超越客人期望。
· Monitor cash handling and banking procedures.
监督付款情况和每日的结帐工作。
· Assist with functions.
监督员工行使职责。
· Assist with outlet service.
监督餐厅服务。
· Help to Counsel staff and prevent work related problems.
与员工沟通，避免与工作相关的矛盾。
· Assist in the Discipline staff.
约束员工遵守纪律。
· Maintain a positive working attitude.
保持一个积极的工作态度。
· Provide ongoing advice and support to staff under your supervision.
给予所管辖的员工以不断的建议和支持。
· Monitor associate performance.
指导员工表现。
公司介绍
Holiday Inn Qingdao City Centre is located in the heart of China’s Sailing City, surrounded by Carrefour, Jusco, Marina City and adjacent to Qingdao City Government, multi-national companies such as Maersk, GE and Standard Chartered Bank. Qingdao Cuisine Street is just round the corner. Wu Si Square and Olympic Sailing Centre is just a 10 minute walk from hotel. It is a 30 minute drive to airport and a 20 minute drive to Railway Station.
Hotel offers 322 comfortable and stylish guest rooms and suites, fitness centre and swimming pool. Ocean Cafe and The Lounge provide a delicious offering of culinary delights from Western to Chinese flavors. Seasons Ballroom and 4 function rooms can be of your great choice to suit your event’s needs.
青岛中心假日酒店将是拥有青岛市中心最佳位置的国际知名品牌酒店之一。
酒店坐落于帆船之都最繁华的政务、商务、金融、购物、美食和娱乐中心，紧密环绕于家乐福、阳光百货、佳世客等大型商场之中，比邻各大银行，跨国公司办事处和云霄路美食街。步行到海边仅需十分钟，距离青岛流亭机场和火车站仅需30和20分钟车程。无论是商务之旅还是休闲度假，您将体验青岛中心假日酒店绝佳的地理位置为您带来的便利和舒适。
酒店拥有322间装饰现代、时尚简约的客房和套房。健身中心和游泳池将为您消除一天的疲劳。碧海咖啡厅和尊吧是您就餐和会客的首选，提供中式西式各类佳肴。四季宴会厅和其它4个功能厅将满足您的各种会务需求。