知名西餐厅招聘西餐厅店长
青岛权智管理咨询有限公司
- 公司规模：少于50人
- 公司性质：民营公司
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2014-02-10
- 工作地点：青岛-市南区
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：高中
- 语言要求：英语良好
- 职位类别：餐饮/娱乐管理 餐饮/娱乐领班/部长
职位描述
Our client is a young western restaurant located in the central downtown Hong Kong Road area, our client offers high-quality authentic western food such as steak, hamburger, pasta, etc. With our client's persistent focus on quality and taste of the food and our client's honest attitude, they have already established a good reputation in the western food industry in Qingdao. Our client gives space for each individual to perform and develop in their organization. Our client is the right place for you if you are energetic, enthusiastic about the restaurant industry, looking for exciting opportunity and growing with the organization.
客户是一家年轻的西餐厅，餐厅位于青岛市市南区中心地带，主营牛排、汉堡包等西式菜品。客户餐厅一贯奉行把高品质的正宗西餐奉献给客人的原则，诚信经营，已经在岛城的西餐界享有比较好的口碑。客户餐厅环境好，氛围佳，有着人性化的管理风格和轻松的企业文化， 期待与您一起成长发展。
西餐厅店长 Restaurant Manager
1. Be responsible for the overall operation of the restaurant, including front service, human resource, customer satisfaction, sales increase, cost and expenses control, etc.
2. Improving procedures and regulations, managing and controlling various cost and expenses, to ensure the profitability of the restaurant.
3. Planning and executing promotion plans, coordinating relationship with relevant entities, to increase the sales of the restaurant
4. Improving the service quality, handling customers’ feedback, reacting quickly and properly to onsite happenings, to ensure customers’ satisfaction
5. Recruiting staff according to long and short term target and actual situation, making staff training and development, to maintain the core team of the restaurant.
6. Coordinating with external entities and government organizations
工作职责：
1. 负责维持整个餐厅的正常营运，包括服务质量、人员管理、顾客满意度、营业额增长、成本和费用控制等；
2. 不断完善餐厅的工作流程和各种规章制度，管理和控制餐厅的各项成本和费用；
3. 策划并实施餐厅营销计划和促销活动，协调公共关系，提高餐厅营业额；
4. 采取行之有效的方法，提高员工的服务素质和技巧，采取恰当的措施处理顾客投诉和服务过程中的突发事件，确保顾客满意度；
5. 根据经营目标和实际状况，制定人员招募计划并有效执行，做好员工的日常培训和管理，推进员工发展，培养和维护餐厅的核心团队；
6. 协调好与相关政府部门的关系，做好餐厅的年检工作，处理各种来自外部的突发事件。
Requirement
？ Being honest, optimistic, open-minded, motivated, warm with positive energy;
？ Being service oriented, having good communication skill, can handle customers’ requests and ready for challenges
？ Having high sense of responsibilities, execution capacity, and problem solving capability
？ Being a team player and a role model
？ Having good command of English, can communicate with foreigners both in writing and speaking
？ Having at least two years of working experience as store manager in western restaurant or coffee shop.
要求
？ 为人正直诚信，开朗乐观，积极向上，待人接物真诚热情，具有亲和力和正能量；
？ 具有优质的服务意识，人际沟通能力和技巧， 能够妥善应对客人的各种要求，对服务业有持续的热情，愿意接受挑战；
？ 工作态度端正，认真主动，执行能力强，具有高度的责任感和抗压能力；
？ 具有良好的团队合作精神，协调能力、组织计划能力以及发现问题解决问题的能力；
？ 具有相当的英文水平，听说读写均有与外国客人沟通的能力；
？ 具有两年以上西餐厅或者咖啡厅的门店管理经验；
Please send your resume to hr.sunflowerhr@gmail.com we will contact qualified candidiate for further phone discussion, thank you.
请将简历通过电子邮件发至 hr.sunflowerhr@gmail.com 我们会联系符合要求的候选人进行下一步的电话沟通，谢谢。