青岛招聘

Payroll - Supervisor （New project）

Responsibilities:

• Schedules, administers, and monitors the day-to-day activities for payroll team in accordance with established policies, procedures and service level agreements
• Reviews work product and deliverables as necessary to ensure service levels and quality standards are consistently met by payroll team
• Conducts quality checks and/or reviews select work of team members; provides appropriate feedback on performance
• Trains, develops and motivates team members; provides guidance, direction and evaluation of team members
• Participates in the staff recruitment process
• Challenges existing processes and approaches and provides innovative suggestions; implements opportunities that improve operational efficiency, effectiveness, internal controls, and/or customer service
• Ensures process documents are reviewed and updated on a regular basis
• Serves as the escalation point for functional issues; works with Payroll Service Manager, Clients or others to resolve as necessary
• Participates client calls to share feedback and operational results
• Participates on service transitions projects as needed
• Oversees team staffing, scheduling, holiday & vacation management

Requirement:

• 5 years and above experience including at least 3 years in payroll area
• Shared Services or BPO experience preferred
• 1-2 years supervisory experience
• With good PC skill (e.g., MS Excel, Word, PowerPoint)
• Excellent communication skills (facilitation and presentation skills a plus)
• Strong spoken and written English
• Demonstrated supervisory skills such as teambuilding, training/coaching, providing constructive feedback to staff, effective delegation, staffing and scheduling
• Good organization, analytical and problem solving skills; logical flow of thought and process orientation
• Strong interpersonal skills and customer orientation; positive outlook, open, honest and ethical
• Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements

Payroll - Senior Associate

Responsibilities:
· Ensure the timely and accurate collection, calculation and submission of monthly data
· Benefit administration including enrollment, termination and payment processing for local insurance & statutory benefit programs and ongoing support of benefit inquiries
· Respond to client phone enquiries in a timely and effective manner ensuring where an immediate response can be given, that the enquiry is escalated appropriately
· Ensure the accuracy of client information by regular conduct of audits
· Maximize the effectiveness of the HR function by using systems and procedures that ensure compliance with service standards
· Assist team lead in improving HR processes by undertaking regular reviews and assisting in reviews administrative systems and procedures
· Provide regular statistical reports and information analysis as required
Requirement:
· 3-4 years payroll experience
· With good PC skill (e.g., MS Excel, Word)
· Strong analytical and problem solving skills
· Familiarity with Labor & Employment Law and tax regulations
· Attend to detail and takes initiative, customer oriented
· Good English language skill
· Understanding of general HR policies, procedures and current best practice will be a plus
· Demonstrated ability to set and meet objectives
· Flexibility and teaming skills
· Past experience in non-China payroll (such as Hong Kong) will be a plus
· Knowledge or experiences in Services Center, Outsourcing, Platinum Payroll SAP Payroll / HR Applications etc. will be a plus.

Please send your CV to hr@otconsultancy.com

Orange Tree Consultancy is an international Investment Holding company representing a group of companies in the software & services sector and telecom sector. Our clients are now embarking their long-term growth strategy in China and are seeking the following professionals to be part of their Organization in China.