青岛招聘

Job Summary
职责概述
？ Supports the Food and Beverage Service team by performing support duties including mise en place of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service.
协助餐饮服务，履行以下职责：准备食物的摆设，宴会、餐饮用具及迷你吧的摆放，协助服务的准备工作。
？ Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.
围绕洲际集团的五个核心价值观和品牌精神：信任、正直、尊重团队和服务促进理想的企业文化。

Essential Duties and Responsibilities
基本工作职责：
? Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
根据部门的标准和程序，提供高品质的餐饮服务
? Communicates to his/her superior any difficulties, guest comments and other relevant information
与上级交流疑难问题、客人评价和其他相关问题
? Establishes and maintains effective employee working relationships
建立和维持有效的工作关系
? Attends and participates in daily briefings and other meetings as scheduled
根据日程安排参加每日例会和其他会议
? Attends and participates in training sessions as scheduled
根据安排参加培训
? Prepares for service by ensuring:
作好服务准备工作确保作到以下几方面：
o Grooming is impeccable and in accordance with ICHG personal presentation standards
根据洲际酒店集团的个人仪表标准保持完好的个人仪容仪表
o Equipment is clean
干净的设备
o Equipment is sorted and stored
设备的分类和储存
o Glassware is polished
光亮的玻璃器具
o Requirements for special occasions are ready
准备特别场合的必要用具
o Music is on
合适音量的背景音乐
o Lighting is on
合适的照明灯光
o Outlet is ready for service and guest comfort
做好餐厅的准备工作以便提供服务和款待客人
? Carries out effective service by ensuring:
提供高效的服务，确保做到：
o Guests are greeted and seated
问候和带领客人入座
o Explaining and up-selling daily beverage specials
解释和出售每日的特色酒水
o Processing food orders accurately
准确处理食物点菜单
o Using trays and tray jacks effectively
有效运用托盘和托盘架
o Quickly taking food and beverage orders
迅速的为客人点食物和酒水
o Ensuring payment methods are handled accurately
准确的处理付款
o Ensuring working areas are cleaned and re-set quickly
快速的清洁和重新布置工作区域
o Ensuring the bar is clean
确保酒吧的清洁
o Regularly cleaning ashtrays
经常为客人有规律的更换烟缸
o Conversing with Guests in relation to the food and beverage products
与客人交流食物和酒水的问题
? Carries out effective beverage service by ensuring:
提供高效的酒水服务应确保做到：
o Beverages are up-sold and regularly replenished, abiding by responsible alcohol service regulations
推销酒水并随时为客人添加酒水，遵守酒水服务制度
o Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
与顾客谈论酒，建议酒的类型和风格，记录酒水单和上酒
o Promoting and selling cocktails to guests
向顾客推销和销售鸡尾酒
o Making and presenting cocktails
制作和服务鸡尾酒
o Coffee and tea is served hot and in accordance with standard
根据标准供应热的咖啡和茶
? Take appropriate action to resolve guest complaints
采取适当的措施解决客人的抱怨
? Food and beverage stock is stored in relation to hotel procedures
根据酒店的程序储存食物和酒水
? Performs related duties and special projects as assigned
完成所分配的相关的任务和特殊的工作

青岛颐中皇冠假日酒店位于青岛市香港中路76号。酒店由颐中国际大酒店有限公司投资兴建，并由世界著名管理集团—洲际酒店集团（中国）有限公司管理。酒店主体建筑为38层，拥有388间精心设计、装饰华丽的客房，配有厨房设备的服务式公寓，112间行政楼层商务客房和6，200多平方米的出租写字间。每间客房都配有中央空调和个人卫生间，卫星电视，背景音乐，国内/国际长途电话，宽带上网，电热壶，私人的保险箱，电吹风机，迷你吧等。

酒店的设施和各项服务齐备，包括：亚洲咖啡厅，梦拉诺意大利餐厅，酒廊，非洲苑，大宴会厅，多功能厅，会议室，健身中心，室内泳池及地下停车场等。

酒店自2000年7月28日开业以来，以始终如一的殷勤好客和超值服务营造一个供人相聚，令人放松，使人愉悦的环境，使青岛颐中皇冠假日酒店成为在青岛处于领先地位的国际性酒店。诚挚邀请您加入青岛颐中皇冠假日酒店这个大家庭！