青岛招聘

Key Accountabilities

· To manage customer related queries and escalate appropriately given commercial considerations
· Liaise with local Operations teams to support the management of overdue inter company orders
· To help drive reductions in backorders and on-time fulfilment of forward/scheduled orders
· Drive improved levels of customer service by effective application of best practice tools and processes and optimised deployment of resources.
· Drive improved and increased efficiency of process and optimising organisation design
· Represent the Inventory Offer team within the Market and build appropriate stakeholder relationships and manage proactively to ensure integration with the business area.
· Represent the Local Planners as primary interface with UK Liaison teams
· With the Regional Liaison Manager, interpret relevant Sales & Marketing strategies to enable and sustain effective levels of customer service provision and support.
· Develop and implement effective measures, metrics and controls that support improved business performance, drive cross functional engagement and maintain high levels of customer service.

Person Specification

- Degree level education or equivalent (preferably within relevant area)
- Supply chain or Customer Service or sales experience
- Strong customer service ethos
- Excellent interpersonal and communication skills.
- Fluent in English language

RS元件集团于1937年在英国伦敦成立，是全球领先的优质电子、电器及工业用零件器材的分销商。RS采用当今最为先进的目录销售方式之一，为各行业客户提供高品质的产品、方便的查询工具、灵活的订货程序、快捷的运送方式及完善的技术支持等一整套服务体系，其销售网络已遍及全球超过160多个国家及地区。