保安员
青岛浮山三阳置业有限公司中心假日酒店
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2014-08-20
- 工作地点:青岛
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:高中
- 职位类别:保安人员
职位描述
·Comply with rules and regulations of hotel and Security Department.
遵守并执行酒店及保安部的各项规章制度。
·Ensure that all the safety systems can be carried out in every position of every department.
确保酒店的一切安全制度在各部门各岗位得以贯彻。
·Complete the work of patrol, point duty, inspection and so on. Security guard is responsible for finding and reporting all the hidden dangers.
完成日常巡查、站岗、检查等工作,有责任发现并及时报告一切不安全隐患。
·Be familiar with post environment and the placement of fire fighting equipments. Prepare for safety accidents. Check immediately and operate the equipments as rules when accident occurs.
熟悉岗位环境,消防设备的安放情况,做好各项安全准备工作,一旦有事件发生,及时查看,并按规定操作有关设备。
·Find and stop all behaviors disobeying the rules and regulations of hotel and report immediately according to the situation.
发现并积极劝说、制止员工的各种违反店纪店规现象,并根据情况及时上报。
·Participate in all kinds of incidents directly to ensure the hotel keep in order.
直接参与各种突发事件的控制,维护和保证酒店正常的营业秩序。
·Check your appearance at any moment. Provide good service for guests.
随时检查自己在岗时的仪容仪表,为客人提供良好的服务。
·Voluntary to greet guests when meeting them. Try to provide convenience for guests (such as opening doors, carrying luggage, opening elevator), and exhibit the mental outlook of Starwood security guard.
遇到客人主动问候。尽可能为客人提供方便(如:开门、提行李、开电梯等),并以此展现中心假日酒店保安人员的精神风貌。
·Keep an eye on suspects at any moment and take actions to make them give up the illegal activities in the hotel.
随时留意可疑人员,采取可行措施使其放弃在酒店内部进行非法活动。
·Make spot check on associates’ Changing Room with Human Resource at odd intervals.
陪同人力资源部不定时抽查员工更衣橱。
·If finding guests’ lost items, security guard should hand them in Housekeeping Department and record and report it.
如发现客人遗留物品,应将所有物品上缴客房部并作详细记录后上报。
·Keep the interphone in Working order on duty to ensure a free communication. Control the volume of interphone so that not to effect on guests and other associates.
值班时间要始终开启对讲机,保证通讯通畅。注意合理控制对讲机音量,以不影响客人和其他员工的正常工作。
·When solving safety problems, security guards should not only comply with rules of hotel, but also do in a polite, friendly and appropriate way. To the questions of complaint, abuse and beating, they must do: Do not strike back or call names back. Behavior in reason, favorableness, honor. Otherwise they will be punished according to hotel discipline.
在处理保安问题时,既要严格遵守酒店的有关制度,又要彬彬有礼、善于助人、做事得体。对客人的投诉、辱骂、动手打人,必须做到:打不还手、骂不还口、有理、有利、有节,否则按酒店有关纪律处罚。
·Once there is an emergency, hurry to the scene at the same time of reporting, and take actions actively to control the situation. Investigate the situation from involved people at the scene to hold first information and record it.
一旦酒店内发生紧急事件,在立即报告的同时,迅速赶到现场,积极采取措施控制事态发展,并向在场有关人员调查情况,掌握第一手资料,做好记录。
·Except a fire emergency, security guard who is patrolling can enter in guest room only with Guest Service Manager or house keeper.
除遇发生火警等紧急情况外,执行巡查任务的保安员必须在大堂副理或服务员的陪同下,方可进入客房。
·Carry out Leave system strictly.
严格执行请销假制度。
·Get to Security Department 10 minutes early to have pre-start meeting on time.
提前 10分钟到达保安部,准时参加班前会。
·When it is time to leave or overtime, security guard can’t leave without next one.
在岗值勤到时或超时时,无人接岗之前不得擅自离岗。
·Maintain post a hygiene environment. Greet to all the leaders of hotel voluntarily and fervidly. Speak in a civilized manner in the work.
保持岗位环境卫生,对酒店各部门领导要主动热情致意。工作中必须使用文明礼貌用语。
·Finish the temporary task given by superior and Security Department actively.
积极完成保安部及上级交办的临时任务。公司介绍
Holiday Inn Qingdao City Centre is located in the heart of China’s Sailing City, surrounded by Carrefour, Jusco, Marina City and adjacent to Qingdao City Government, multi-national companies such as Maersk, GE and Standard Chartered Bank. Qingdao Cuisine Street is just round the corner. Wu Si Square and Olympic Sailing Centre is just a 10 minute walk from hotel. It is a 30 minute drive to airport and a 20 minute drive to Railway Station.
Hotel offers 322 comfortable and stylish guest rooms and suites, fitness centre and swimming pool. Ocean Cafe and The Lounge provide a delicious offering of culinary delights from Western to Chinese flavors. Seasons Ballroom and 4 function rooms can be of your great choice to suit your event’s needs.
青岛中心假日酒店将是拥有青岛市中心最佳位置的国际知名品牌酒店之一。
酒店坐落于帆船之都最繁华的政务、商务、金融、购物、美食和娱乐中心,紧密环绕于家乐福、阳光百货、佳世客等大型商场之中,比邻各大银行,跨国公司办事处和云霄路美食街。步行到海边仅需十分钟,距离青岛流亭机场和火车站仅需30和20分钟车程。无论是商务之旅还是休闲度假,您将体验青岛中心假日酒店绝佳的地理位置为您带来的便利和舒适。
酒店拥有322间装饰现代、时尚简约的客房和套房。健身中心和游泳池将为您消除一天的疲劳。碧海咖啡厅和尊吧是您就餐和会客的首选,提供中式西式各类佳肴。四季宴会厅和其它4个功能厅将满足您的各种会务需求。