客户关系经理(厦门)
上海瑞城供应链管理有限公司
- 公司规模:50-150人
- 公司性质:民营公司
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2024-06-19
- 工作地点:厦门·思明区
- 工作经验:3-4年
- 学历要求:大专
- 职位月薪:0.8-1万
- 职位类别:客户关系经理(厦门)
职位描述
As a CRA (Customer Relation Associate), you will be required to support AM (Account Manager) & CRE (Customer Relation Executive) on daily sales & marketing campaign, as well as working with CCO with CCO (Customer Care & Operation)team to ensure our customers receive the highest standards of customer care and support.
Your responsibility
1. Support AM (Account Manager) & CRE (Customer Relation Executive) in the daily activity (quotations/RFQ, sales lead/pipepine, record sales activity, competitive intelligence)
2. Monitor sales data and budget fulfillment
3. Coordinate with CCO (Customer Care & Operation) & Overseas network in a responsive manner
4. Lead the initial shipment execution for new clients and new business opportunities to ensure that we can consistently deliver the promised solution
5. Proactively identify, propose, quote, and close new business opportunities to deepen the customer relationship
6. Provide feedback to AM & CCO on how the client's needs are met, and will serve as a critical input for their continuous improvement loop.
We expect
Experience
· Fluently read, speak and write in English
· 2-4 years of experience in supply chain operations, sales or account management roles, or equivalent relevant internal experience
· A background in logistics, freight forwarding, or supply chain (preferred)
· Familiar with office software, good listening and speaking ability, good communication with overseas business partners independently
· Experience of Transpacific routes (USA & Canada) is a plus
Mindset
· Client-centric: obsessed with client outcomes, doing what it takes to deliver the client's expectations
· Hands-on, process-oriented, structured thinking with strong problem-solving skills
· Deeply curious: always working to understand the client's needs and learn how we can best meet them
· Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship
· Strong business acumen: sense of responsibility, willing to work under pressure independently
· Time management: ability to multi-task, manage time well and finish work before deadline
We offer
1. Competitive salary and benefit package 良好的薪酬和福利体系
2. Internal job transfer opportunity 内部轮岗体系
3. Talent development program 内部培训提升机制
4. Inspiring work environment and culture for career building 积极向上的工作环境和团队文化
5. Competitive remuneration and professional career development path will be offered to the highly qualified candidates. 为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
Your responsibility
1. Support AM (Account Manager) & CRE (Customer Relation Executive) in the daily activity (quotations/RFQ, sales lead/pipepine, record sales activity, competitive intelligence)
2. Monitor sales data and budget fulfillment
3. Coordinate with CCO (Customer Care & Operation) & Overseas network in a responsive manner
4. Lead the initial shipment execution for new clients and new business opportunities to ensure that we can consistently deliver the promised solution
5. Proactively identify, propose, quote, and close new business opportunities to deepen the customer relationship
6. Provide feedback to AM & CCO on how the client's needs are met, and will serve as a critical input for their continuous improvement loop.
We expect
Experience
· Fluently read, speak and write in English
· 2-4 years of experience in supply chain operations, sales or account management roles, or equivalent relevant internal experience
· A background in logistics, freight forwarding, or supply chain (preferred)
· Familiar with office software, good listening and speaking ability, good communication with overseas business partners independently
· Experience of Transpacific routes (USA & Canada) is a plus
Mindset
· Client-centric: obsessed with client outcomes, doing what it takes to deliver the client's expectations
· Hands-on, process-oriented, structured thinking with strong problem-solving skills
· Deeply curious: always working to understand the client's needs and learn how we can best meet them
· Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship
· Strong business acumen: sense of responsibility, willing to work under pressure independently
· Time management: ability to multi-task, manage time well and finish work before deadline
We offer
1. Competitive salary and benefit package 良好的薪酬和福利体系
2. Internal job transfer opportunity 内部轮岗体系
3. Talent development program 内部培训提升机制
4. Inspiring work environment and culture for career building 积极向上的工作环境和团队文化
5. Competitive remuneration and professional career development path will be offered to the highly qualified candidates. 为优秀的候选人提供有竞争力的报酬以及专业的职业发展路径。
公司介绍
上海瑞城供应链管理公司是专注全球范围内海运、 空运、陆运、多式联运、仓储、通关、配送,在危险品物流、合约物流、装备物流、电商物流领域具有差异化竞争优势的专业供应链服务商。
Four Season Logistics Corporation is a global logistics organization with employees and partners all over the world. As well as our major focus on Transpacific market, our global transportation network enables us to reach even the most remote corners of the World.
公司成立于2009年,总部位于上海,获得美国联邦海事委员会(FMC)和中国交通部(MOC)核准和授权经营的无船承运人(NVOCC)资质,服务网络辐射全球,主要优势航线覆盖北美、南美、欧洲、澳洲、东南亚等,设有青岛、厦门、广州、中国香港,新加坡和美国分公司。
We are there wherever you need us. For over 12 years, we have been developing a flexible organization that is geared toward providing personal advice and tailor-made logistics solutions. Headquartered in Shanghai with branch offices in Qingdao, Xiamen, Guangzhou, Hong Kong, Singapore and USA.
2017年公司响应国家扩大内需战略,利用公司价值网络优势拓展大健康有机食品、植物基食品和老龄康养产品,成为国际一线品牌(中国区域)授权总代理商。我们在中美知名电商平台拥有品牌旗舰店和专业运营团队,致力引进优质的有机、植物基产品,满足消费升级需求。FSL USA是2019年第二届进博会CIIE服务贸易展区参展商。
We are exclusive agency for international leading brands covering organic food, plant-based food and aging industry products, through our on-line flagship stores in major e-commerce platforms. FSL is aiming to bring global leading brands and products to meet the growing demand and consumption of organic & plant-based products in China. FSL USA is the exhibitor of 2nd China International Import Expo (CIIE) Booth *** B7-02.
我们坚持文化自信,践行核心价值观,为客户奉献专业、热忱、极致体验的一站式物流解决方案。我们提供和谐与充满挑战的工作机会和工作环境,让您在人尽其才之余,亦能不断拓展全新技能!
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.
期盼秉持志同道合、共创共享之理念的优秀人才加盟瑞城,共襄盛举!
We are looking urgently for eligible candidates to join us!
企业使命:追求全体员工物质与精神两方面幸福的同时,协助客户创造并保持供应链竞争优势
Mission: Four Season dedicates to assist customers in acquiring and maintaining competitiveness in supply chain, as well as pursuing both material and spiritual fortune for its employees.
公司战略:强本泛太、西进南向、做强海外、着力内需
Strategy: TPEB, Westbound Southward, Global network, China import.
公司愿景:致力成为最具核心竞争力的供应链服务商 --- 成本领先、响应迅速、体验极致
Vision: price-leading, responsive, providing an excellent customer experience.
核心价值观:感恩、担当、速度、共赢
Core Value :Be grateful, responsible, swift and focus on mutual.
工作精神:
态度、方法、习惯、结果
能力要用将来进行时
行胜于言、日事日毕
Work Spirit:
Attitude, Method, Result-oriented
Do is better than words
Today must borrow nothing of tomorrow
Four Season Logistics Corporation is a global logistics organization with employees and partners all over the world. As well as our major focus on Transpacific market, our global transportation network enables us to reach even the most remote corners of the World.
公司成立于2009年,总部位于上海,获得美国联邦海事委员会(FMC)和中国交通部(MOC)核准和授权经营的无船承运人(NVOCC)资质,服务网络辐射全球,主要优势航线覆盖北美、南美、欧洲、澳洲、东南亚等,设有青岛、厦门、广州、中国香港,新加坡和美国分公司。
We are there wherever you need us. For over 12 years, we have been developing a flexible organization that is geared toward providing personal advice and tailor-made logistics solutions. Headquartered in Shanghai with branch offices in Qingdao, Xiamen, Guangzhou, Hong Kong, Singapore and USA.
2017年公司响应国家扩大内需战略,利用公司价值网络优势拓展大健康有机食品、植物基食品和老龄康养产品,成为国际一线品牌(中国区域)授权总代理商。我们在中美知名电商平台拥有品牌旗舰店和专业运营团队,致力引进优质的有机、植物基产品,满足消费升级需求。FSL USA是2019年第二届进博会CIIE服务贸易展区参展商。
We are exclusive agency for international leading brands covering organic food, plant-based food and aging industry products, through our on-line flagship stores in major e-commerce platforms. FSL is aiming to bring global leading brands and products to meet the growing demand and consumption of organic & plant-based products in China. FSL USA is the exhibitor of 2nd China International Import Expo (CIIE) Booth *** B7-02.
我们坚持文化自信,践行核心价值观,为客户奉献专业、热忱、极致体验的一站式物流解决方案。我们提供和谐与充满挑战的工作机会和工作环境,让您在人尽其才之余,亦能不断拓展全新技能!
We support all processes in Supply Chain Management for businesses in every field. Whether you require transport from A to B or a more complex logistics solution, our mission is to keep you, and your customers, one step ahead.
期盼秉持志同道合、共创共享之理念的优秀人才加盟瑞城,共襄盛举!
We are looking urgently for eligible candidates to join us!
企业使命:追求全体员工物质与精神两方面幸福的同时,协助客户创造并保持供应链竞争优势
Mission: Four Season dedicates to assist customers in acquiring and maintaining competitiveness in supply chain, as well as pursuing both material and spiritual fortune for its employees.
公司战略:强本泛太、西进南向、做强海外、着力内需
Strategy: TPEB, Westbound Southward, Global network, China import.
公司愿景:致力成为最具核心竞争力的供应链服务商 --- 成本领先、响应迅速、体验极致
Vision: price-leading, responsive, providing an excellent customer experience.
核心价值观:感恩、担当、速度、共赢
Core Value :Be grateful, responsible, swift and focus on mutual.
工作精神:
态度、方法、习惯、结果
能力要用将来进行时
行胜于言、日事日毕
Work Spirit:
Attitude, Method, Result-oriented
Do is better than words
Today must borrow nothing of tomorrow
联系方式
- 公司地址:虹口区西江湾路388号凯德龙之梦B栋3205室 (邮编:200083)