青岛招聘

Key Responsibilities:
Store Financial Performance:
· Achieve or exceed sales targets including both the top and bottom line results
· Analyze performance metrics on an ongoing basis and leverage this information to maximize revenue and optimize costs for Canada Goose
· Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy
Customer Experience:
· Ensure an outstanding customer experience and drive our Net Promoter Score (NPS)
· Elevate customer experience and drive respective location’s Units per Transaction (UPT) by actively introducing new, underperforming and strategic categories
· Resolve customer issue trends by investigating opportunities, developing solutions, preparing reports and coaching staff on managing similar challenges in the future
People Management & Engagement:
· Training on standard operating procedures; ensure brand ambassadors have the proper understanding of standard operating procedures (SOPs) and the potential impact on the business
· Motivate and inspire the Brand Ambassadors to create brand loyalty and inspire a positive store environment
· Coach and mentor direct reports to improve performance and develop future leaders; identify external talent for Canada Goose’s retail business
· Ensure an outstanding employee experience and drive Employee Engagement
Operational Excellence:
· Analyze and proactively react to inventory planning and maintain proper inventory metrics such as stock-ins, turnover, and flow
· Maintain loss prevention procedures that minimize unnecessary loss and increase security at store locations
· Management of payroll budgets to maximize productivity and enhance customer experience measured by Sales per hour (SPH)
· Performs store opening and closing procedures in alignment with company standards
· Regularly review company’s email and other communication tools to ensure applicable messages are shared with Brand Ambassadors and to act on those messages in a timely manner
· Other responsibilities may be added to meet the needs of the business
Experience, Education and Designations:
· 3 to 5 years of store management experience
· Experience working with affluent and luxury brands is an asset
· Previous Flagship or high-volume traffic experience is an asset
· Experience in maintaining operational excellence in retail stores (payroll, shrink management, inventory management, etc.)
· Experience with opening new stores
· Proven leadership qualities in developing and mentoring retail leaders
· Store profit and loss (P&L), payroll and expense management
Knowledge, Skills and Attributes:
· Leadership Skills - recruitment and development of talent (managers and brand ambassador levels)
· Strong grasp of presenting to groups and managing product knowledge (PK) sessions
· Solid understanding of retail math and using analytics in a business environment
· Operations specialist- driving performance through internal KPI’s
· Analytical driver with keen attention to detail
· Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)
· Strong time management and organizational skills, ability to multi-task in a fast-paced environment
· Solid knowledge and understanding of retail metrics
· Strong negotiation skills combined with an adaptable approach to selling
· Ability to establish and maintain strong interpersonal relationships
· Employee Development: leverage impactful development plans and performance management to collaboratively draw the best out of each employee.
· Excellent communication and interpersonal skills
· Self-motivated, able to work independently and know when to seek guidance
· Consistently exhibits Canada Goose’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial
· Advanced skills in Microsoft Office; specifically, Word and Excel
· Proficiency in another language is an asset
Working Conditions:
· Environment: This position is based in a Canada Goose Flagship Store in either a prominent high-street (Stand Alone) or a Premium Shopping Centre (Mall) environment.
· Hours: This position is a critical leader as she/he is responsible for customer and employee experience. This position will be required to be available based on the needs of the business. Weekends are a key part of the business and most weekends will require the Store Manager for at least 1 weekend day. In the early days of opening stores, peak and holiday business, nights and weekends will be required regularly.
· Typical workday: The Store Manager will be a leader on the selling floor. A typical day will involve reviewing store and brand ambassador performance metrics, while the balance will be spent meeting with the Store Leadership Team and coaching to the KPI’s. Most of this time is spent on the floor and on your feet. The most successful Store Managers will lead from the floor and lead by example.

1957年，Canada Goose 加拿大鹅在加拿大多伦多市的一间小仓库里创立，如今已发展成为世界领先的高端功能性服饰品牌之一。加拿大鹅的每个产品系列都基于北极地区的严苛要求，从坚持不懈的创新与毫不妥协的工艺中汲取灵感。从南极科研站和加拿大高纬度北极地区，到纽约、伦敦、米兰、巴黎和东京街头，人们皆以身穿 Canada Goose 加拿大鹅而感到自豪。Canada Goose 加拿大鹅在全球拥有超过 3,200 名员工，凭借“加拿大制造”的承诺成为广受认可的行业翘楚，同时也是 Polar Bears International 北极熊国际协会的长期合作伙伴。
希计（上海）有限公司是加拿大鹅在中国的总部，负责加拿大鹅在中国大陆地区线上线下的零售业务。
敬请访问加拿大鹅官方网站或线上（天猫、京东）旗舰店和小程序精品店了解更多详情。