青岛招聘

Job Purpose:

The Store Manager will be part of a new, exciting, and entrepreneurial team tasked with aggressively growing our brand awareness, revenue, and profit in China. They will be the first store manager in Nanjing for Brand, with future opportunities to grow into Area Manager roles or other roles within Brand’s China operations.

He or She will be responsible for all functions of a Brand retail location. Ultimately, they are responsible for the quantitative and qualitative Key Performance Indicators (KPI’s) of the store. They lead the store management team directly and are accountable for store performance in all areas – Store Financial Performance, People Management & Engagement, Customer Experience and Operational Excellence. They ensure that the respective location achieves its financial targets (revenue and profit). They create an experience that allows customers to continuously conquer the outdoors. They drive operational efficiency. Finally, they lead and mentor their direct reports (Assistant Manager, Operations and Assistant Manager, Experience) to ensure excellence in all areas and they maintain Brand’s expectations of quality and authenticity.

Key Responsibilities:

Store Financial Performance:

? Achieve or exceed sales targets including both the top and bottom line results

? Analyze performance metrics on an ongoing basis and leverage this information to maximize revenue and optimize costs for Brand

? Analyze and react to the needs of the business, identify top sellers, slow sellers and fulfillment of merchandising strategy

Experience, Education and Designations:

? 3 to 5 years of store management experience

? Experience working with affluent and luxury brands is an asset

? Previous Flagship or high-volume traffic experience is an asset

? Experience in maintaining operational excellence in retail stores (payroll, shrink management, inventory management, etc.)

? Experience with opening new stores

? Proven leadership qualities in developing and mentoring retail leaders

? Store profit and loss (P&L), payroll and expense management

Knowledge, Skills and Attributes:

? Leadership Skills- recruitment and development of talent (managers and brand ambassador levels)

? Strong grasp of presenting to groups and managing product knowledge (PK) sessions

? Solid understanding of retail math and using analytics in a business environment

? Operations specialist- driving performance through internal KPI’s

? Analytical driver with keen attention to detail

? Ability to stand for long periods of time and flexible to work retail hours (standard, peak and holiday)

? Strong time management and organizational skills, ability to multi-task in a fast-paced environment

? Solid knowledge and understanding of retail metrics

? Strong negotiation skills combined with an adaptable approach to selling

? Ability to establish and maintain strong interpersonal relationships

? Employee Development: leverage impactful development plans and performance management to collaboratively draw the best out of each employee.

? Excellent communication and interpersonal skills

? Self-motivated, able to work independently and know when to seek guidance

? Consistently exhibits Brand’s Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial

? Advanced skills in Microsoft Office; specifically, Word and Excel

? Fluent in Mandarin and English - proficiency in another language is an asset

Customer Experience:

? Ensure an outstanding customer experience and drive our Net Promoter Score (NPS)

? Elevate customer experience and drive respective location’s Units per Transaction (UPT) by actively introducing new, underperforming and strategic categories

? Resolve customer issue trends by investigating opportunities, developing solutions, preparing reports and coaching staff on managing similar challenges in the future

People Management & Engagement:

? Training on standard operating procedures; ensure brand ambassadors have the proper understanding of standard operating procedures (SOPs) and the potential impact on the business

? Motivate and inspire the Brand Ambassadors to create brand loyalty and inspire a positive store environment

? Coach and mentor direct reports to improve performance and develop future leaders; identify external talent for Brand’s retail business

? Ensure an outstanding employee experience and drive Employee Engagement

Operational Excellence:

? Analyze and proactively react to inventory planning and maintain proper inventory metrics such as stock-ins, turnover, and flow

? Maintain loss prevention procedures that minimize unnecessary loss and increase security at store locations

? Management of payroll budgets to maximize productivity and enhance customer experience measured by Sales per hour (SPH)

? Performs store opening and closing procedures in alignment with company standards

? Regularly review company’s email and other communication tools to ensure applicable messages are shared with Brand Ambassadors and to act on those messages in a timely manner

? Other responsibilities may be added to meet the needs of the business

俊思集团（俊思）于1992年由黄卿美***创立，是大中华及新加坡首屈一指的高级零售、品牌管理及分销公司。

凭借企业家的策略远见及雄厚的品牌管理实力，集团致力发展国际高级时装、***设计师系列、中高档时尚潮流品牌及美容产品等多元化业务。

俊思集团目前经营超过250个销售点，总面积超过249,600平方呎，涵盖中国、中国香港、中国澳门、中国台湾和新加坡26个城市，并于香港、上海、北京、重庆、中国澳门、中国台湾和新加坡设有办事处。

俊思集团凭借公司独到的市场策略、巩固的业务根基和网络，得以向合作品牌提供多元化的合作方案，包括合资企业、特约分销及管理服务等，协助品牌于大中华和新加坡长远发展。集团代理及管理多个国际品牌，包括Salvatore Ferragamo、Marc Jacobs、Paul Smith、3.1 Phillip Lim、Club Monaco、alice + olivia by Stacey Bendet、Scotch & Soda、Tory Burch 、 Isabel Marant 、TUMI 、 Agnona 、 ba&sh 和 Golden Goose Deluxe Brand，业务范畴更涵盖时尚生活和美容品牌，包括Aveda、Jo Malone London、Natura Bissé及Apivita。
ImagineX Group ('ImagineX'), founded in 1992 by Ms. Balbina Wong, is Greater China and Singapore's premier retail, brand management and distribution company.

We build luxury, designer and premium contemporary fashion, beauty and lifestyle businesses with an entrepreneurial approach and the passion and flair of a brand owner.

ImagineX Group currently operates more than 250 points of sale across over 249,600 square feet in 26 cities in China, Hong Kong, Macau, Taiwan and Singapore and has offices in Hong Kong, Shanghai, Beijing, Chongqing, Macau, Taiwan and Singapore.

Leveraging the company’s market intelligence, robust infrastructure and network, ImagineX Group offers its brands multiple partnership formats for long-term growth in Greater China and Sinapore including joint ventures, franchise distribution, and management services. It represents and manages international brands including Salvatore Ferragamo, Marc Jacobs, Paul Smith, 3.1 Phillip Lim, Club Monaco, alice + olivia by Stacey Bendet, Scotch & Soda, Tory Burch, Isabel Marant, TUMI, Agnona, ba&sh and Golden Goose Deluxe Brand. The portfolio also includes lifestyle and beauty brands including Aveda, Jo Malone London, Natura Bissé and Apivita.