青岛 [切换城市] 青岛招聘青岛IT-品管、技术支持及其它招聘青岛技术支持/维护工程师招聘

IT Service Desk Specialist

安迈铝业(青岛)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2020-12-24
  • 工作地点:青岛
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:0.7-1万/月
  • 职位类别:网络管理(Helpdesk)  技术支持/维护工程师

职位描述

Responsibilities:

  • Address and take ownership for incoming IT-related questions, incidents, requests and ensure appropriate, timely and efficient processing based on Service Desk procedures and documented best practices in order to optimize the state of the IT infrastructure and maintain the quality of IT services.

  • Ensure up-to-date inventory and administration of IT hardware assets and software licenses using the designated tools and based on Configuration Management procedures.

  • Ensure the appropriate application of security procedures in the area of access management, user account management, permissions assignment based on applicable security procedures

  • Ensure ongoing provision of user instruction, training, documentation and communication in cooperation with the other IT functions, to contribute to the leveraged and proper use of IT systems as well as the awareness of IT policies.

  • Safeguard the appropriate operational availability and proper functioning of IT services based on (where applicable) documented Service Level Agreements, in order to achieve continuous business value and business process stability.



Qualifications:

 

Education and/or Experience:

  • Associates degree to Bachelor’s degree in an ICT or other technical or administrative area from college or university.

  • 3 to 5 years of applicable experience in a hands-on IT support position and acting in an international corporate IT environment. Education can be compensated by proven experience. Microsoft(MCDST) and /or ITIL certification is an advantage.

     

    Knowledge and Skills:

  • Deep knowledge of Windows 10 OS and Office 2013 environments.

  • Basic knowledge of client/server concepts, LAN concepts, WAN concepts and datacenter concepts, Cisco LAN equipment.

  • Knowledge of IT support processes in general and from ITIL processes (IT Infrastructure Library) in particular.

公司介绍

安迈是全球领先的高品质特种氧化铝产品研发、制造、供应商,是全球***的专门生产应用于耐火材料、陶瓷和抛光材料的氧化铝基原料的生产商。安迈在全球共有近900名员工,产品被广泛应用于不同行业,涵盖钢铁生产、水泥生产、有色金属冶炼、塑料制造、造纸、陶瓷制造、地毯生产以及电子行业。安迈的总部位于德国法兰克福,在德国、荷兰、日本、印度、中国和美国设有九个生产基地,供应全球范围的客户。

安迈在中国青岛的工厂拥有安迈最新的生产设施与技术,同时汲取安迈全球各个生产基地的丰富经验,共有员工160名左右。工厂最初于1998年建立于黄岛经济技术开发区内,随着中国的持续发展,2005年我们加大资金投入,建成了一流的一体化板状刚玉生产线。2009年底安迈还在黄岛工厂增加投资,增设了间歇磨生产线,确保中国市场的氧化铝细粉产品的稳定供应。为适应中国和其它亚洲国家日益增长的对高品质氧化铝的需求,公司业务不断发展壮大,与此同时,我们现诚聘以下人员:

Almatis' history dates back to 1910, when its former parent Alcoa first sold calcined alumina. Since its inception in 2004, Almatis has successfully expanded globally, fueled by investments in manufacturing, technology innovation, customer-focus and its premium philosophy.

Almatis is committed to globally provide high quality specialty alumina products and leading edge services. Almatis is the only global and the world's leading producer of alumina-based materials for Refractory, Ceramics and Polishing applications.

This philosophy requires Almatis to forge close links with its customers, sharing the strength of almost 100 years of technical alumina expertise. Primarily, premium refers to high quality. Almatis is ISO-certified and is striving for ultimate efficiency and quality. Almatis has launched Six Sigma, a methodology for eliminating defects in any process — from manufacturing to sales and from product to service. The goal is to obtain zero-defect quality for its customers.

Headquartered in Frankfurt, Germany, Almatis has nine wholly owned and strategically located production facilities in Germany, the Netherlands, Japan, India, China and the United States. A broad network of sales offices around the world places Almatis in the position to understand the local market dynamics and to be close at hand for all its customers.

联系方式

  • 公司地址:地址:span松花江路1号(黄岛开发区)