青岛 [切换城市] 青岛招聘青岛市场/营销招聘青岛市场/营销/拓展经理招聘

Social CRM Manager

贝拉米食品贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(非欧美)
  • 公司行业:快速消费品(食品、饮料、化妆品)

职位信息

  • 发布日期:2020-11-11
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 职位月薪:4-5万/月
  • 职位类别:市场/营销/拓展经理

职位描述

Responsibilities & Duties:

1. Deliver Bellamy’s consumer social CRM strategy and convert into programs/campaigns to achieve set KPIs

Help to define a feasible & winning social CRM strategy

To design CRM plan/mechanisms based on lifecycle management and evaluate results. (campaign, event, and communication)

  • Monitor and set KPI on monthly basis and provide optimization plans accordingly

2. Recruit new members and new users through social activities

Define new member & new user recruit and convert strategy and action plan

Design recruit and conversion campaigns to achieve KPIs

3. Engage existing consumers for better activation rate and create brand buzz

Leverage Wechat platform to better engage consumers, lift-up consumer active rate, define brand KOC/big fan

Design and execute mechanism to engage existing consumers for repeat purchase,

4. Build up consumer retention for long-term loyalty

Deliver retention mechanism strategy, leverage all channel sales point to drive consumer repeat purchase

Existing consumer campaigns or activities design and execution, tracking and optimization

5. Setup Bellamy organic content hub, demonstrate Bellamy’s organic lifestyle to all consumers, equip cross-function teams with Bellamy lifestyle contents

Plan Bellamy organic content hub map, define content strategy

Collect existing brand and product materials to redesign/ re-produce content, aiming to: a. build up brand love; b. build a Bellamy’s organic mindset; c. lead new mums to an organic lifestyle; d. convert consumers organic concept into purchasing behavior

6. Wechat platform management

Bellamy’s official Wechat account strategy design, module design and calendar planning & management

Weekly push content management and deliver

Backend platform management

7. Work with different functional teams to co-work on consumer recruitment and operation

8. Manage agency partners to deliver set KPIs, make sure all investments are trackable and optimize operation result and efficiency

9. Other ad-hoc work

Education and Experience

  • Bachelor’s degree and above, MBA is a plus
  • 5-7 years working experience in social/CRM/brand mkt, IMF/FMCG/Cosmetic industry is preferable
  • Excellent written and verbal communication skills and Microsoft Office skill
  • Fluent in Mandarin and English and in both written and oral communication

Desirable Attributes

  • Strong strategic & analytical capability
  • Business sense is a must, result driven
  • Open minded and pro-active attitude, highly self-motived
  • Strong leadership and communication skill, a good team player in cross function co-op

Working Environment

Language

Mandarin and English

Main Relationships

  • Internal: Brand marketing teamSales team
  • External: agencies


职能类别:市场/营销/拓展经理

关键字:市场推广

公司介绍

  澳洲贝拉米有机,专注有机婴幼儿奶粉和辅食产品的研发与生产,2004年由Dooley Bellamy***在澳洲塔斯马尼亚岛创立,16年来贝拉米始终致力于发展有机农业,坚持不使用人工合成激素、抗生素、转基因物质,不使用添加剂和防腐剂,产品100%全线有机,更获得澳洲NASAA及ACO双重有机认证,是全球有机品牌的典范。作为澳洲知名有机婴幼儿配方奶粉品牌,澳洲知名婴幼儿米粉品牌,目前贝拉米提供从有机孕产妇奶粉,有机婴幼儿配方奶粉、有机儿童奶粉到有机婴幼儿辅食的全产品有机系列,旨在为宝宝和妈妈提供优质、安全、健康的有机食品。

联系方式

  • 公司地址:地址:span青岛市