顾客服务中心订单专员
路易威登(中国)商业销售有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2020-10-17
- 工作地点:上海
- 招聘人数:5人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理 咨询热线/呼叫中心服务人员
职位描述
Responsible:
1. 处理LV官网线上订单:包括订单查询、投诉处理、物流问题、退换货品等一切关于线上订单的后续处理。
2. 与Ecommerce其他团队一起维护官网订单服务的正常运转
3. 工作形式为paperwork +
outbound call
Requirements:
1. 大专及以上学历
2. 有服务业从业经验,客服经验优先,应届毕业生也可投递
3. 中英文读写流畅,能操作全英文线上系统
4. 灵活应变各种顾客的要求
5. 具有团队合作的能力,主动沟通
6. 有耐心,能安抚顾客情绪,主动挽留顾客
Worktime:
? 排班制,每天10:00-19:00或11:00-20:00;
? 周末及节假日轮休,法定节假日三倍工资
? 内部有转正机会
职能类别:客服专员/助理咨询热线/呼叫中心服务人员
公司介绍
Make your career a beautiful journey
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
联系方式
- Email:hr15@fsg.com.cn
- 公司地址:德基广场路易威登旗舰店