Customer Service Officer-Temp 2 years (职位编号:44251423)
道达尔润滑油(中国)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2020-09-22
- 工作地点:上海-黄浦区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 职位月薪:6-8千/月
- 职位类别:客服专员/助理
职位描述
Job Description
Order Handling
Supervising CS team on order handling issues under KPI requirements.
Monitor/handle sales orders/contracts for 200-300 distributors/customers.
Arrange the deliveries base on distributors/customers requirements.
Timely follow up on invoice.
Focus on the Key products and customers.
Reporting
Weekly Stock Report to sales team.
Order information report to sales team.
AR balance report.
Assist national sales manager if any new requirements.
Rebate reimbursement & Follow up
Supervising the reimbursement of Rebate.
Regularly review and ensure the accuracy of the rebate orders in system.
Others
Work with sales team to facilitate sales and accomplish sales target and forecast accuracy.
Deal with customer complaints, following and deliver the feedback information to the customers.
Work with supply chain department for the goods release and delivery information.
Implement Sales policy and strengthen the credit control procedure.
Regularly review the promotion items release to ensure the accuracy.
Order Handling
Supervising CS team on order handling issues under KPI requirements.
Monitor/handle sales orders/contracts for 200-300 distributors/customers.
Arrange the deliveries base on distributors/customers requirements.
Timely follow up on invoice.
Focus on the Key products and customers.
Reporting
Weekly Stock Report to sales team.
Order information report to sales team.
AR balance report.
Assist national sales manager if any new requirements.
Rebate reimbursement & Follow up
Supervising the reimbursement of Rebate.
Regularly review and ensure the accuracy of the rebate orders in system.
Others
Work with sales team to facilitate sales and accomplish sales target and forecast accuracy.
Deal with customer complaints, following and deliver the feedback information to the customers.
Work with supply chain department for the goods release and delivery information.
Implement Sales policy and strengthen the credit control procedure.
Regularly review the promotion items release to ensure the accuracy.
Candidate Profile
? College degree or above.
? At least 3 year related working experience, and 1 year in management level.
? Service concept; Loyalty; Customer-oriented.
? Good communication skill.
? Proficient at MS Office, especially Excel.
? Knowledge and experience of ERP is preferred.
职能类别:客服专员/助理
公司介绍
道达尔是全球第四大国际石油天然气公司,并通过子公司SunPower在全球太阳能市场居领先地位。我们在130多个国家开展业务,涵盖石油天然气的勘探与生产、炼油、石化以及燃油、润滑油的销售。我们的愿景是成为负责任的大型能源企业。我们的近10万名员工致力于向全球客户提供更安全、更清洁、更高效和更创新的能源产品,造福尽可能多的人。
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。
作为***家进入中国海上油气勘探和参与中国炼油业务的国际石油公司,道达尔目前在中国拥有近5,000名本土员工,积极参与中国能源行业全产业链环节——从上游到下游与化工,与中国合作伙伴们分享经验、技术和专业知识,建立双赢互利的合作关系,共同发展国内外能源业务。
联系方式
- Email:Angela.xu@total.com
- 公司地址:天津港保税区海滨八路68号