CSS Technical Manager
渣打银行(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2019-11-24
- 工作地点:深圳
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位类别:其他
职位描述
Scope of Role:
- Lead Regional CSS and OSV Team to provide 1st and 2nd line support for all Standard Chartered users, to respond to faults and to requests for change, inc. purchase and delivery of new products and services. Ensure all problems are resolved and Remedy tickets updated in a timely fashion.
- Plan, implement and subsequently maintain efficient, cost effective and highly resilient office production systems (Infrastructure and Applications) for Standard Chartered Bank business users
- Apply knowledge of IT, Financial products and Best Market Practice to ensure that SCB achieve the best possible return for any investment made within the following arenas, networks, market information systems, services and communications.
- Ensure that technology support is delivered effectively in China with demonstrable Client focus in support of our objective to become core bank to our clients.
- Enforce technological and operational governance by making sure compliance of SCB group policies and local regulatory policies. Conduct regular review to identify gaps and risks. Define and execute remediation plan to close outstanding issues.
Key Responsibilities:
- Ensure technical solution can resolve business problems and fulfil business needs, by providing expert guidance in the effective translation of business requirements into robust technical solutions.
- Manage all aspects of the IT operation within the area of Infrastructure and Production Support.
- Manage and lead a team of technical specialists, either in-house or outsourced, who are directly responsible for the setting up, maintenance and support of all aspects of the workstations, network & telecommunications infrastructure.
- Manage projects which are multi-discipline, and maybe cover more than one country.
- Take advantage of advances in technology in these areas to further the Bank’s interests.
- Manage vendors including on site support engineers (OSV) who are responsible for the ongoing support of the Standard Chartered businesses to ensure a secure, stable and highly resilient environment.
- Create and present written and verbal proposals to IT and business resources to ensure all work-undertaken meets budgeted costs and Group Standards.
- Manage in new implementations or upgrades to existing systems, including project management, tracking and reporting.
- Manage in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster.
- Enforce global strategies and standards in all Standard Chartered locations including ensuring risk / compliance and security / build standards are followed.
- Execute Risk management control, KCSA review, SIP initiatives and reporting, including Technical audit compliance, directly and indirectly.
- Work closely with ITSC, OSV and CTM to provide technical support to local users and local systems.
- Protectors of the local environment, including responsibility to ensure safe and tidy IT installations and cabling, local regulatory compliance, health and safety adherence etc.
职能类别:其他
公司介绍
渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
渣打集团有限公司在伦敦及香港的交易所上市。
作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。
联系方式
- Email:tasfgto.chinahr@sc.com
- 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)