青岛 [切换城市] 青岛招聘

CRM Specialist(006009) (职位编号:006009)

北京和睦家医院有限公司

  • 公司性质:合资(欧美)
  • 公司行业:医疗/护理/卫生

职位信息

  • 发布日期:2020-03-18
  • 工作地点:北京-朝阳区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 职位类别:大客户管理

职位描述

岗位职责:

The Client Relations Management team (CRM) is part of the Marketing Department within Beijing United Family Hospital (BJU/BJH). Members of the CRM team deal with mostly foreign relations within the international communities in Beijing, and also work with global and local famous corporations. Understanding and empathizing with the needs of this specific target audience is a must, in order to build and maintain positive, stable and fruitful relationships. The goals of the CRM team are in line with the overall hospital strategy, such as growing our (international) patient base and safeguarding the excellent image UFH has within the communities.

Keeping a good record of our contacts and activities provides the solid base CRM relies on. Active input from the whole team is necessary to achieve this. Improving work processes and team efficiency is an ongoing process, which requires all team members’ support and flexibility. Organizing and attending events may require evening and weekend commitment.

Summary of responsibilities:
- Marketing events and promotion support
- Outreach to foreign communities support
- Organize and coordinate the medical talks to promote the medical services
- Main and develop the important client’s relationship including embassies, chambers, corporations, international schools
- Administrational tasks, such as database management, agreements & contracts, payments, mailings
- Membership management support
- Give English and Chinese hospital tours
- Organize in-house community events
- Sponsorship management support
- Support with B2B sales promotion
- Support the CRM team’s daily operations


任职资格:

? Bachelor’s (University) Degree
? Excellent people skills
? Honesty and integrity
? Good ability to work as part of a team and follow leads, yet be independent, responsible and accountable
? Results driven
? Focused yet flexible
? Ability to prioritize
? Positive attitude
? Professional presentation and manner
? Strong communication skills in English (both oral and written)
? Mandarin speaker a plus (basic Mandarin a must)

职能类别:大客户管理

公司介绍

北京和睦家医院自1997年成立以来,为来自全球180多个国家和地区、数以百万计的在华外籍人士和中国家庭提供高质量的医疗服务。和睦家通过了多项国际医疗质量认证,不断提高医疗技术和服务水平。2005年首次通过国际联合委员会(JCI)认证,并连续五次通过再认证。同时还连续多次通过了美国病理学家学会(CAP)、以及医疗信息与管理系统学会(HIMSS)EMRAM(住院)六级认证。
目前,和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心,足迹遍布朝阳、顺义、海淀、西城,以患者为中心,构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务,共同搭建分级诊疗模式,形成了全面的和睦家在京医疗服务网络。