Client Insights Specialist
路易威登(中国)商业销售有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2019-06-25
- 工作地点:上海
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:本科
- 职位月薪:1.5-2万/月
- 职位类别:市场分析/调研人员 大客户管理
职位描述
Job Description
1. Provide regular and ad-hoc client analysis with insight & Reporting (40%)- Provide regular or tailor-made client dashboard based on business needs, and timely feedback on efficacy and usage of clienteling tools to optimize the results.
- Conduct client insights analysis from client profile to purchase behavior to map out comprehensive client lifecycle so to explore business opportunities as well as engage client loyalty
- Support data request from retail by using internal CRM system
- Support CRM related KPIs setting and monitoring, customized for core client growth, new client recruitment, loyal client retention, less active client awakening and sleepers re-inviting
- Client Targeting for in-store & national client event, RSVP allocation
- Monitor event results, conduct post event report, delivery client insights
- Cooperate with central and retail team to fulfill clienteling tool testing
- Consolidate and feedback test result and follow up the testing
Working experiences & Professional Skills:
- 2-3 year working experience analytical role
- Experienced and is familiar with digital platform for CRM purpose
- Analytical skills
- Proficient in EXCEL & Power Point
- Detail-oriented, with a dynamic mindset
Soft skills:
- A “Thinker” and a “Doer”
- Logic thinking and visionary
- Good team player and good communication skill
- Willing to learn and to grow together with the team
公司介绍
Make your career a beautiful journey
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
联系方式
- Email:hr15@fsg.com.cn
- 公司地址:德基广场路易威登旗舰店