青岛招聘

Scope Of Role（职责范围）:
Monitoring all branch operation related processing and liaison between customers and Hub Centre to deliver efficient CMS,Trade, Cash counter and related financial services to clients.
监管分行有关的营运，紧密客户与操作中心的联系，为客户提供贸易、现金管理，现金对柜和其他有关金融产品的服务。

Key Responsibilities/Challenges（主要职责）:
·Manage day to day running of Trade, CMS and cash related products processing, guided by the dept operating instructions, guidelines, policies, regulatory requirements and standard set
管理分行日常贸易, 现金管理及现金产品有关的操作, 确保其符合部门规章制度和国家法律、法规的要求。
·Ensure consistent delivery of high quality service to all customers (internal and external)through meeting or exceeding customer expectation guided by the SLA, efficiency/accuracy standards and good business process/judge.　
根据标准服务协议的要求, 通过达到或超过客户期望,　向内、外部的客户持续地提供高质量的服务。
·To provide support and monitor investigation cases handled by Hub Centre, through satisfactory resolution with the customer.
为客户提供满意服务方案，支持并协助操作中心的工作。
·To ensure all related internal and external return submitted before deadline with accuracy at Branch Level.
确保支行相关的内、外部报表及时、准确地报送。
·To supervise and manage direct reports in respect of deployment of resources and work priorities.
管理部门的人员配置和工作安排。
·Establish the efficient organization in Operations team to support the business development and risk control. Ensure the proper duty segregation and task assignment in the team.
建立有效的组织结构来支持业务发展和风险控制, 确保分工合理,职责明确,岗位之间相互配合,相互制约。
·Manage operation risk and compliance risk to ensure compliance to both of the local regulatory and bank internal requirements/ policies. Ensure proper controls are in place for daily and exceptions processing.
确保对日常和例外操作的有效控制，来管理监控操作风险和合规风险以达到银行对内对外的完全合规。
·Monitor reconciliation of statements of related Nostro, Sundry and Suspense accounts and ensure all related outstanding items have been followed up.
监督相关开户银行的往来帐, 相关的应收应付,暂收暂付款项的对帐工作, 及时有效地处理相关的挂帐。
·Support the Operation manager of Branch to control the team cost / expense within the budget, reduce the overtime and the irregular workload and improve the productivities.
与分行运营部经理，将成本控制在预算之内,减少员工的工作压力和加班时间,提高工作效率。
·Ensure money laundering related requirements are incorporated into procedure;
Cascade money laundering related information to unit staff.
贯彻并执行国家和集团的反洗钱规定,及时准确下达反洗钱相关信息。
·Help vet suspicious money laundering cases, where necessary , before sending them to Country Money Laundering Prevention Officer.
在发送大额反洗钱交易到相关主管之前，预先审核相关资料。
·Daily work must comply with the Money Laundering Prevention Requirement and the Code of Conduct.
确保日常的营运必须符合反洗钱制度及行为规范的要求。
·Shall be alert at all times to unusual or possible suspicious customer activity, and should report promptly any suspicious activity.
要时刻警惕客户异常和可疑行为，并迅速报告可疑交易。
·Set up job rotation plan, annual leave plan, backup plan, succession plan, capacity plan and enforce implementation.
执行轮岗制度、休假制度，建立员工的替补计划、工作容量计划。
·Processing relevant transactions and performing specific duties (e.g. reconciliation, regulatory reporting, callbacks, scanning, etc.) guided by the departmental operating instructions, guidelines, policies and standards set.
遵循本部门的操作说明、指南、政策和标准，处理相关业务、完成指定职责（包括：对帐、监管报表报送、电话确认、扫描业务 等等）
·Build and update sub-branch BCP plan and test periodically.
建立支行业务应急预案，并定期测试。
·To work closely with Head office and regional branch operations support team ensure that all related products training in place to all staffs
与总行及区域运营支持部门密切合作,确保足够的产品培训提供给每个员工。
·Carry out the initiatives launched by the management team to improve the image of .
执行总行管理部门推广的活动，着力银行营运部门的宣传。
·To be duly support & coordinate of Head office related projects and some Bank’s projects
支持和协调总行和分行的有关开发项目。
·To be ready for arrangement received from main branch manager and operation manager for branch admin and related work.
协助并处理分行行长和运营部经理有关分行管理方面事宜和营运事务方面的工作安排。
·To identify opportunities and drive cross selling of the Bank’s products with Sales.
抓住有利时机,协助销售部门推广银行产品的销售

Selection Criteria(任职要求):
·A university graduate with 3 – 5 years of related banking experience;
大学本科学历，3-5年银行相关从业经验
·Strong relationship building skills to anchor relationships with internal and external stakeholders, including management of the Bank, staff at all levels, key customers, at the Branch level.
具有强力的人际关系技能，能有效的巩固与分行高级管理层、各级职员、主要客户和当地监管机构的管理者的内、外关系。
·Solid knowledge of bank products and services and banking procedures, as well as PRC legal and regulatory requirements, including trade, CMS, cash counter and accounting. Familiar with UCP600/ISBP/ICC522, CNY/FCY clearing knowledge and anti-fake notes knowledge
熟知银行产品服务，操作制度、流程以及中华人民共和国相应的法律法规等，包括贸易、现金管理、现金对柜和会计方面的知识，熟练掌握UCP600/ISBP/ICC522, 本外币清算知识及反假币知识等
·Excellent communications, presentation skills.
具有杰出的交流、演讲技巧。
·Solid leadership qualities to motivate the team.
具有良好的领导才干，能激发和鼓舞整个团队的士气。
·Strategic thinking together with basic financial skills.
善于思考银行的发展战略及分析财务状况。
·Good command of Putonghua (including written Chinese) and English.
熟练掌握普通话（包括书面）和英语。

Special note (注意事项)：
Any other job, duties and responsibilities as assigned by the line manager from time to time.其它由直属经理在工作期间, 对工作任务、职责与责任不时作出的指派。
Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.
请注意以上工作范围和职责描述将于每年订立年度工作目标时进行回顾，并由直属经理和员工于必要时进行修订和达成一致。

  
  渣打是一家领先的国际银行集团，业务网络遍及全球59个最有活力的市场，为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好，始终如一（here for good）”中得到充分体现。
  
  渣打集团有限公司在伦敦及香港的交易所上市。
  
  作为扎根中国历史最悠久的国际性银行之一，渣打从1858年在上海设立***分行开始，在华业务从未间断。2007年4月，渣打银行（中国）有限公司成为第一批本地法人化的国际银行。目前，渣打中国的营业网点已覆盖近30个沿海和内陆城市，充分显示了渣打对中国市场的长远承诺。
  
  2021年，渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉，包括： “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。