青岛招聘

1. End to End Case Management of Grievance Cases

• Work with the HRBP, business and country/regional ER Head to agree the Grievance representative/s to investigate and hear the Grievance.
• Make arrangements for Grievance Hearing including issuing hearing invite/statement of complaint.
• Conduct the Grievance hearing or support the Grievance representative to conduct the Grievance hearing as the case may be.
• Complete analysis of data/facts and reach a fair and consistent resolution/conclusion which minimises the risk to the Bank.   
• Update ERCMS at the initiation and conclusion of Grievance.
• Update relevant stakeholders with key findings including any disciplinary actions recommended.

2. End to End Case Management of Complex Disciplinary Cases

• Level of Involvement and support with the Investigations phase based on case nature and complexity.
• Conduct due fact finding and investigatory interviews including preparation of witness statements and investigation report.
• Make arrangements for the Disciplinary Hearing including issuing hearing invite/statement of disciplinary case and provision of evidence .
• Conduct of the Disciplinary hearing through supporting the hearing manager as required.
• Complete analysis of data/facts and reach a fair and consistent conclusion which minimises the risk to the Bank.   
• Update relevant stakeholders with key findings and any relevant information, including any recommendations.
• Update ERCMS at the initiation of the hearing and conclusion of disciplinary hearing and/or appeal.
• Update HRBP and/or PRC team in case of a disciplinary action so that it could be highlighted for any potential P3 impact.

• Develop and manage the Bank’s relationships with employee representative bodies (Trade Unions, Works Councils, Employee Councils, etc) in order to support employee engagement, business performance and the Bank’s broader social responsibility priorities.
• Ensure appropriate collective agreements are implemented where appropriate and that  negotiations (including pay) are concluded effectively.
• Manage collective disputes, diffuse business disruptions and ensure that appropriate business contingency plans are in place.
•  Undertake collective consultation as required (e.g. collective redundancies, outsourcing, M&A, etc).

4. Effectively manage key stakeholder relationships.

• Build external networks (e.g. ER Forums, Employee Associations, etc) and remain up to date with ER and legislative change/developments and be viewed both internally and externally as an expert in the ER field.
• Build internal networks with HRBPs and business stakeholders where required.
• Collaborate with HR Legal and Compliance and/or external legal counsel for advice on interpretation of local laws and regulations and ER policies, procedures, cases in-country
• Collaborate with Labour Ministries re development and application of government policy.

5. Managing employee-related risk across the region

• Provide commentary re ER MI and escalate country ER risks based on trends or any new findings/issues.
• Understand current local employment and discrimination law/case developments and be able to anticipate implications for the Bank.
• Create and implement suitable actions to mitigate identified risks
• Work with HR Legal and external counsel re data disclosure requests, litigation cases and preparation for/ appearance at Labour Court/Employment Tribunal.

6. Support Education and Training of HR and Line Managers

• With the Country/Regional ER Head proactively support, advise update, educate and train HRBPs and line managers across the ER product areas.

• Role model and champion the Bank’s values and behaviours
• ER specialist or qualified employment lawyer with a minimum of 5-6 years work experience.
• Proven track record and in depth experience of ER investigations and case management.
• Commercially astute
• Strong collaboration
• Ability to clearly and accurately analyse, interpret and communicate relevant and complex information 
• Good coaching,  networking, influencing & negotiating skills.
• Ability to assess risk & identify pragmatic solutions in context of conflicting demands.
• Ability to develop & gain credibility within the organisation in respect of ER expertise.

Desirable

• Experience in an international professional services/ banking environment.
• Proven experience in working in a complex matrix, with demanding and fast paced client groups.
• Experience of ER product & policy development.
• Involvement in collective ER issues e.g. collective communication & consultation in non-unionised environments, TU/Works Council stakeholder management, collective bargaining, etc

                

  
  渣打是一家领先的国际银行集团，业务网络遍及全球59个最有活力的市场，为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好，始终如一（here for good）”中得到充分体现。
  
  渣打集团有限公司在伦敦及香港的交易所上市。
  
  作为扎根中国历史最悠久的国际性银行之一，渣打从1858年在上海设立***分行开始，在华业务从未间断。2007年4月，渣打银行（中国）有限公司成为第一批本地法人化的国际银行。目前，渣打中国的营业网点已覆盖近30个沿海和内陆城市，充分显示了渣打对中国市场的长远承诺。
  
  2021年，渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉，包括： “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。