Team Manager (SHANGHAI)(0201)
路易威登(中国)商业销售有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:奢侈品/收藏品/工艺品/珠宝
职位信息
- 发布日期:2019-11-16
- 工作地点:上海
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 职位月薪:2.5-3万/月
- 职位类别:销售经理 卖场经理/店长
职位描述
THE LOUIS VUITTON PROMISE
“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”
OVERALL MISSION
As a Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.
Optional: be the point of reference on a product category in the store.
DUTIES & RESPONSIBILITIES
Ensure achievement of team targets on monthly and annual basis
Team Management and Development
?Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans
?Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager
?Set individual and team goals; proactively assess and manage performance against expectations
?Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers
Client and Business Development
?Support the team in building long term Client relationship, leveraging the different clienteling tools
?Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
?Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
?Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team
?Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
Selling and Floor Management
?Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
?Build and develop own Client portfolio
?Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved
Optional: Champion a Product Category
?Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge
?Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales
Operations
?Ensure policies, Brand standards and grooming guidelines are communicated and implemented
?Support Operations team in inventory management
?Support Store Manager in staff planning (workforce management)
EXPECTED ATTITUDES & SKILLS
Role Model / Coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy, Agility, Commercial Mindset
“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”
OVERALL MISSION
As a Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.
Optional: be the point of reference on a product category in the store.
DUTIES & RESPONSIBILITIES
Ensure achievement of team targets on monthly and annual basis
Team Management and Development
?Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer to tailor individual action plans
?Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager
?Set individual and team goals; proactively assess and manage performance against expectations
?Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers
Client and Business Development
?Support the team in building long term Client relationship, leveraging the different clienteling tools
?Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
?Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
?Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team
?Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
Selling and Floor Management
?Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
?Build and develop own Client portfolio
?Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved
Optional: Champion a Product Category
?Be the store point of reference to the Country Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities…) leveraging the Expert Advisors’ knowledge
?Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales
Operations
?Ensure policies, Brand standards and grooming guidelines are communicated and implemented
?Support Operations team in inventory management
?Support Store Manager in staff planning (workforce management)
EXPECTED ATTITUDES & SKILLS
Role Model / Coach on the 4 Louis Vuitton Attitudes: Curiosity, Empathy, Agility, Commercial Mindset
Passion for the Brand
Management Skills
Leadership
Responsibility & Ownership
Interpersonal Skills
Profess Attitude
公司介绍
Make your career a beautiful journey
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
自1854年品牌初创以来,路易威登就一直是高质量皮具和旅行箱包的代名词。路易威登也是全球领先的奢华品集团路威酩轩集团的一员。1998年后,路易威登陆续推出的男女高级成衣,鞋履,珠宝和腕表等全新产品系列也都大获成功。目前,公司在中国大陆地区的30余个城市直接运营管理着近50间精品店。每家店铺都各具特色,例如上海恒隆广场路易威登之家,北京国贸路易威登之家和北京半岛概念精品店等,必将为客人提供完美的购物体验。
伴随公司的经营发展需要,诚邀对奢华品零售充满热情的有志人士加入我们的团队,开始全新的自我发现之旅。 如您有兴趣加入路易威登,请把您的详细简历随附近照以邮寄或电子邮件的形式发往本公司。公司将为最终录用者提供完善的培训系统和职业发展机会。(请注明职位编号)
Since 1854, the name of Louis Vuitton has been synonymous with the manufacture of high quality luggage, travel and leather items. Louis Vuitton is a subsidiary of LVMH, the leading global group to specialize in prestigious luxury products. Since 1998, Louis Vuitton has diversified into ready-to-wear, shoes, watches and jewelry with resounding success. Nowadays, Louis Vuitton operates around 50 stores in more than 30 different cities throughout Mainland China. All the stores feature different personalities, like Shanghai Plaza 66 Louis Vuitton Maison, Beijing China World Louis Vuitton Maison, and Beijing Peninsula VIC Store, etc. Our team members strive to make our customer's shopping experience a pleasant and memorable one.
With our expansion in China, we cordially invite qualified applicants to apply for join our team. We offer excellent training and career opportunities to the right candidate. We invite interested parties to send their full resume by post or by e-mail to us. Please quote the reference number on the envelope or subject heading.
联系方式
- Email:hr15@fsg.com.cn
- 公司地址:德基广场路易威登旗舰店