爱色丽高级应用工程师主管
爱色丽(上海)色彩科技有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口
职位信息
- 发布日期:2019-04-17
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:招若干人
- 语言要求:不限
- 职位月薪:1-1.5万/月
- 职位类别:售前/售后技术支持工程师 售前/售后技术支持主管
职位描述
I. Purpose of Position
Know well about products and applications, to support sales to achieve sales target, also support dealer and end customers to have enough knowledge about related products.
熟悉产品和应用,支持销售团队达到销售目标;支持代理商和终端客户达到适当的知识水平。
II. Key Responsibilities
- Presales Support: Support sales to design technical solutions for customers, introduce the system to customer with sales. Especially for industrial coatings and automotive industrial.
- 技术支持:支持销售工程师/经理设计客户技术方案,协助销售为客户进行技术推介,特别是在工业涂料和汽车行业。
2. Aftersales Support: Product training for customers, and following for future technical support.
- 技术支持:从应用层面对客户进行产品培训,并提供后续支持。
3. Dealer Technical Management: Serve as the technical contact between X-Rite and the assigned partners. Every technical aspect of the partner must be understood and maintained.
- 商技术管理:作为爱色丽和指定合作伙伴的技术联系人,熟悉和维护相关伙伴技术层面的信息。
4. Dealer Technical Support: Work with the manager to train the sales team at each partner to a level where they are comfortable selling the products and workflows.
- 商技术支持:与经理一起,培训伙伴达到在相关行业销售产品和流程的能力。
- Large account technical management and end user technical support.
- 户服务及技术管理,终端用户技术支持。
III. Relationships
- Sales Team 销售团队
- Marketing Team 市场团队
- Product Team 产品团队
- Online support Team 在线支持团队
IV. Measures of Performance
- Sales result 销售业绩
- Knowledge improvement for sales 销售技术能力提升
- Dealers knowledge improvement 代理商技术能力提升
- Customer satisfaction 客户满意度
V. Background and Skill
- At least 3 years of industrial paint application experience, know well on paint manufacture process and color evaluation work flow of automotive.
- /span>年以上工业涂料行业技术经验,熟悉涂料生产工艺和颜色评估流程,了解汽车行业的相关应用。
- Technical support background
- 术支持工作经验
- Good spoken and written English
- 的英语交流能力
- Good at communication and speech skills
- 交流和演讲
- Fast learning and generalization ability
- 素质好,有快速学习能力
- Best have programming ability
- 程能力优先
VI. Competency and Personal Trait Profile
- Understands strategy and vision in order to satisfy the customers
- 战略和愿景,让客户满意
- Energetic, positive thinker, team player
- 情,正能量,有团队意识
- Outgoing, enjoys working with people and outdoor activities/traveling
- 与他人工作和交流,喜欢出差
- Likes a challenges and strives to win in a competitive environment
- 挑战,特别是在面对竞争挑战时
- Enjoys learning and high capacity to absorb information
乐于学习,有很强的学习能力
职能类别: 售前/售后技术支持工程师 售前/售后技术支持主管
公司介绍
联系方式
- 公司地址:地址:span青岛