青岛招聘

职位描述：
Primary Role & Responsibilities:
? Perform Training Management activities on the Learning Management Systems:
o Enrollment activities
o Class scheduling
o Class cancellation / rescheduling
o Evaluate Class profitability
o Decision Making – Class Go no Go
o Class readiness – Coordinating with the vendor
o Communication to Delegates & Vendors
o Feedback Analysis
o Maintain Basic Financial Reports
? Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
? Provide the customer with resolutions / Training scheduling options
? Gather additional information about reported issue
? Perform detailed case analysis and document the case in the system and generate ticket
? Generate daily / weekly reports for the customer on Microsoft Excel

Additional Role & Responsibilities:
? Train new team members on process flows

Requirements:
? Bachelor Degree above, at least 2 years working experience
? Excellent Written & Verbal communication skills in Chinese, English
? Attention to Details
? Good team player
? Good interpersonal skills
? Good to Excellent typing speed / skills
? Good documentation skills 举报 分享

NIIT成立于1981年，是一家总部设在印度的IT跨国上市公司。NIIT提供教育，培训，软件解决方案和教育多媒体等产品与服务，包括系统合成、商业对策、工程、制造、财务、网络工程、通讯、信息技术咨询、应用软件开发、多媒体软件及职业信息技术培训和企业信息技术培训。年收入超过3亿美元，并且每年按50%速度增长。

NIIT是一个知识型公司，是全球***的信息技术教育培训和提供IT解决方案的公司之一，在印度是***大教育与培训公司、第二大IT服务公司和第三大软件出口商。

NIIT大部分业务（包括教育和培训）已获英国BVQI的ISO9001质量认证；软件开发资质获得SEI CMM 5 级的评估，这是由SEI颁发的软件开发能力成熟模型中***等级的评估。