医疗费用专员-北京-00194
北京和睦家医院有限公司
- 公司性质：合资(欧美)
- 公司行业：医疗/护理/卫生
职位信息
- 发布日期：2012-11-02
- 工作地点：北京-朝阳区
- 招聘人数：1
- 工作经验：二年以上
- 学历要求：本科
- 语言要求：英语良好
- 职位类别：其他
职位描述
Title: Financial Counselor
Department: Business Office
Summary of Responsibilities:
*Responsible for the communication with patients regarding financial issues and the collection of patient financial obligations
Supervision Received: Reports directly to Assistant Financial Counselor manager, Billing & Collection Manager
Supervision Exercised: None
Qualifications:
?Three years' working experience in BJU or a healthcare or business environment (preferred but will consider other industry experience)
?College degree
?Would be good to have medical billing and insurance experience
*Additional education maybe substituted for experience and vice versa
Skills:
?Excellent oral and written English
?Computer skills that are required to finish the job
?Interacts well with colleagues to handle problems that arise regarding the revenue cycle.
?Strong written and oral communication skills
?Very organized with the ability to get along well with diverse personalities
?Excellent analytical & problem solving abilities as well as, a high level of accuracy and attention to detail
?Excellent Customer Service skills / attitude, ability to handle one-on-one contact with patients, ability to handle financial discussions confidently
?Ability to handle cash / cash collection and be accountable for the entire cash collection process
Knowledge:
?Knowledge of medical terminology and insurance industry preferred
?Working knowledge of pre-certification/billing/collection process
?Knowledge of commercial insurance industry procedures
?Knowledge of basic accounting preferred
Responsibilities: (This list may not include all of the duties assigned)
?Researches patients outstanding balances and insurance coverage details prior to the patient's appointment
?Prepares all documentation to support balances owed
?Meets with patients (or cashiers on simple cases) to discuss the documentation and amounts owed
?Responsible for immediately responding to frontline calls for assistance with Patients who he/she has prepared the financial documentation for.
?Responsible for collecting co-pays, deductibles, and other balances owed from patients
?Responsible for creating daily report that details collection efforts made and amounts collected. Will be sent daily to the Collections Manager to consolidate report for all Financial Counselors and then send to BO Manager on daily basis.
?Shifts could include nights and weekends since all clinic hours need to be covered.
?Must be able to be proactive and communicate insurance issues to cashiers and others as needed to prevent future collection problems
?Responsible for informing Supervisor if they foresee a difficult patient encounter and to prepare the best method for handling the situation before the patient arrives
?Responsible for informing the patient of these items prior to the appointment time.
Department: Business Office
Summary of Responsibilities:
*Responsible for the communication with patients regarding financial issues and the collection of patient financial obligations
Supervision Received: Reports directly to Assistant Financial Counselor manager, Billing & Collection Manager
Supervision Exercised: None
Qualifications:
?Three years' working experience in BJU or a healthcare or business environment (preferred but will consider other industry experience)
?College degree
?Would be good to have medical billing and insurance experience
*Additional education maybe substituted for experience and vice versa
Skills:
?Excellent oral and written English
?Computer skills that are required to finish the job
?Interacts well with colleagues to handle problems that arise regarding the revenue cycle.
?Strong written and oral communication skills
?Very organized with the ability to get along well with diverse personalities
?Excellent analytical & problem solving abilities as well as, a high level of accuracy and attention to detail
?Excellent Customer Service skills / attitude, ability to handle one-on-one contact with patients, ability to handle financial discussions confidently
?Ability to handle cash / cash collection and be accountable for the entire cash collection process
Knowledge:
?Knowledge of medical terminology and insurance industry preferred
?Working knowledge of pre-certification/billing/collection process
?Knowledge of commercial insurance industry procedures
?Knowledge of basic accounting preferred
Responsibilities: (This list may not include all of the duties assigned)
?Researches patients outstanding balances and insurance coverage details prior to the patient's appointment
?Prepares all documentation to support balances owed
?Meets with patients (or cashiers on simple cases) to discuss the documentation and amounts owed
?Responsible for immediately responding to frontline calls for assistance with Patients who he/she has prepared the financial documentation for.
?Responsible for collecting co-pays, deductibles, and other balances owed from patients
?Responsible for creating daily report that details collection efforts made and amounts collected. Will be sent daily to the Collections Manager to consolidate report for all Financial Counselors and then send to BO Manager on daily basis.
?Shifts could include nights and weekends since all clinic hours need to be covered.
?Must be able to be proactive and communicate insurance issues to cashiers and others as needed to prevent future collection problems
?Responsible for informing Supervisor if they foresee a difficult patient encounter and to prepare the best method for handling the situation before the patient arrives
?Responsible for informing the patient of these items prior to the appointment time.
公司介绍
北京和睦家医院自1997年成立以来，为来自全球180多个国家和地区、数以百万计的在华外籍人士和中国家庭提供高质量的医疗服务。和睦家通过了多项国际医疗质量认证，不断提高医疗技术和服务水平。2005年首次通过国际联合委员会(JCI)认证，并连续五次通过再认证。同时还连续多次通过了美国病理学家学会(CAP)、以及医疗信息与管理系统学会（HIMSS）EMRAM（住院）六级认证。
目前，和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心，足迹遍布朝阳、顺义、海淀、西城，以患者为中心，构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务，共同搭建分级诊疗模式，形成了全面的和睦家在京医疗服务网络。
目前，和睦家在京管理和运营包括北京和睦家医院、北京和睦家康复医院及和睦家京北妇儿医院在内的3家医院、9家诊所及1家启望肿瘤中心，足迹遍布朝阳、顺义、海淀、西城，以患者为中心，构建“从摇篮到摇椅”、从社区到家庭的全生命周期医疗服务，共同搭建分级诊疗模式，形成了全面的和睦家在京医疗服务网络。